Sales Director

SoundHound AI; United States; On-site; USD 180,000 - 280,000; Full time

Benefits offered by this job

Team events

Medical insurance

Employee recognition

Equity plans

Catered lunches

Job summary

SoundHound AI is seeking a Sales Director of Enterprise Healthcare to expand our footprint in health systems, providers, and digital health innovators. You will lead enterprise engagements, shape GTM strategies with Marketing, and drive revenue growth through land-and-expand initiatives.

You will manage a 20+ opportunity pipeline, negotiate complex contracts, and collaborate with cross-functional teams to deliver customer value in patient engagement and virtual care.

Qualifications

• 10+ years of proven success in B2B SaaS sales in healthcare.
• Experience selling to healthcare executives and health systems.
• Strong ability to translate client pain points into actionable solutions.

Responsibilities

• Lead end-to-end sales process from lead generation through deal closure.
• Manage a 20+ opportunity pipeline.
• Deliver executive-level presentations and proposals to healthcare executives and stakeholders.
• Collaborate with Product and Marketing on go-to-market strategies.
• Negotiate contracts and drive revenue growth in healthcare.

Skills

Healthcare SaaS Sales

B2B Sales

Account Management

Strategic Selling

Pipeline Management

Education

10+ years B2B SaaS sales experience

Tools

Genesys CCaaS

Five9

NICE

CRM (Salesforce)

Job description

• The Sales Director of Enterprise Healthcare at SoundHound AI is critical in expanding our presence within the healthcare sector
• The role drives revenue growth, market expansion, and the development of lasting partnerships with key healthcare clients
• This position requires a strong balance of strategic planning and tactical execution
• Reporting to the Vice President of Sales
• The Sales Director works cross-functionally to achieve company objectives and directly manage the sales process from lead generation through deal closure
• Drive sales to meet and exceed revenue targets within the healthcare sector
• Act as a key contributor in high-impact deals, managing relationships with key healthcare accounts and stakeholders
• Deliver impactful presentations to healthcare executives, demonstrating SoundHound’s value in patient engagement, virtual care, and operational efficiency
• Execute a “land and expand” strategy to grow SoundHound’s footprint within health systems, providers, and digital health innovators
• Collaborate with Product and Marketing teams to shape go-to-market strategies, ensuring alignment with the needs and trends of the healthcare market
• Build, manage, qualify, and close deals within a rolling 12-month sales pipeline
• Identify and utilize appropriate contract vehicles to penetrate specific clients
• Engage cross-functional SoundHound resources (Engineering, Marketing, Proposal Development, Finance) at the right stages of the sales cycle
• Utilize data and analytics to enhance sales strategy and support proactive decision-making
• Partner with the Customer Success team to create and execute account growth strategies that increase customer lifetime value
• Work closely with cross-functional teams, including Marketing, Product, and Operations, to ensure alignment on messaging, pricing, and business models
• Stay informed on healthcare industry trends, customer needs, and market dynamics to drive SoundHound’s growth and competitive positioning
• Take a leadership role in industry trade associations and attend relevant events
• Actively participate in the RFP process and demonstrate the ability to take on multiple roles
• Assist in contract negotiations

Benefits

• Team Events & Happy Hours
• Comprehensive Medical Insurance
• Employee Recognition
• Equity Plans
• Catered Lunches & Tasty Snacks

• Strong knowledge of Contact Center tools and processes, including CCaaS platforms like Genesys, Five9, NICE, etc
• Willingness to travel as necessary
• Ability to manage a pipeline of 20+ opportunities simultaneously
• Demonstrated experience selling complex software solutions to healthcare executives
• Experience working with autonomic, cognitive, and analytic solutions that impact healthcare operations is preferred but not required
• Consultative sales approach with the ability to translate customer pain points into actionable solutions
• Proven success in prospecting, building a pipeline, advancing opportunities through the sales cycle, and presenting solutions to C-level executives and other decision-makers
• Deep understanding of healthcare industry trends, particularly in value-based care models, health systems, and digital health innovation
• Ability to craft solutions that align with business priorities based on client discussions
• 10+ years of proven success in B2B SaaS sales in the healthcare industry, with a focus on health systems
• Proven track record of meeting or exceeding sales targets and driving sustained revenue growth
• Experience working effectively in a team environment