Sales Director

SoundHound Inc.; Northern (KY); Hybrid; USD 125,000 - 200,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Equity

Job summary

SoundHound AI is seeking a Sales Director of Enterprise Healthcare to lead growth across health systems and digital health innovators. You will drive revenue, manage strategic accounts, and partner with cross-functional teams to shape GTM strategies and close multi-million deals.

The role requires 10+ years in healthcare-focused B2B SaaS sales, proven executive-level engagement, and a track record of meeting targets.

Qualifications

• 10+ years of proven success in B2B SaaS sales in the healthcare industry.
• Proven experience selling complex software solutions to healthcare executives.
• Strong understanding of value-based care models and digital health trends.
• Consistent track record of meeting/exceeding sales targets and revenue growth.
• Consultative sales approach translating customer pain points into solutions.
• Deep knowledge of contact center tools and CCaaS platforms (Genesys/Five9/NICE).

Responsibilities

• Drive revenue targets within the healthcare sector and expand market presence.
• Manage key healthcare accounts and stakeholders throughout the sales process.
• Deliver presentations to healthcare executives highlighting patient engagement and operational benefits.
• Lead land-and-expand efforts across health systems, providers, and digital health innovators.
• Collaborate with Product/Marketing to align GTM strategies with healthcare trends.
• Build and close deals with a rolling 12-month pipeline and multiple opportunities.
• Navigate contract vehicles and coordinate with cross-functional teams at pivotal stages.
• Utilize data to refine sales strategy and support decision making.
• Partner with Customer Success to drive account growth and lifetime value.
• Travel as needed to engage with clients and attend industry events.

Skills

B2B SaaS sales

Healthcare industry

Executive selling

Target achievement

Consultative selling

CCaaS platforms

Pipeline management

Team collaboration

Travel willingness

C-level presentations

Tools

Genesys

Five9

NICE

Job description

Your Career, our Future—Together.

Ready to join something big? At SoundHound AI, we bring voice, generative, and conversational AI together to transform how people interact with products and services. From voice-enabled vehicles to food ordering and customer support, our multilingual, omnichannel technology already impacts hundreds of millions worldwide.

The Opportunity

The Sales Director of Enterprise Healthcare at SoundHound AI is critical in expanding our presence within the healthcare sector. The role drives revenue growth, market expansion, and the development of lasting partnerships with key healthcare clients. This position requires a strong balance of strategic planning and tactical execution. Reporting to the Vice President of Sales. The Sales Director works cross-functionally to achieve company objectives and directly manage the sales process from lead generation through deal closure.

What You'll Do

• Drive sales to meet and exceed revenue targets within the healthcare sector.
• Act as a key contributor in high-impact deals, managing relationships with key healthcare accounts and stakeholders.
• Deliver impactful presentations to healthcare executives, demonstrating SoundHound’s value in patient engagement, virtual care, and operational efficiency.
• Execute a "land and expand" strategy to grow SoundHound’s footprint within health systems, providers, and digital health innovators.
• Collaborate with Product and Marketing teams to shape go-to-market strategies, ensuring alignment with the needs and trends of the healthcare market.
• Build, manage, qualify, and close deals within a rolling 12-month sales pipeline.
• Identify and utilize appropriate contract vehicles to penetrate specific clients.
• Engage cross-functional SoundHound resources (Engineering, Marketing, Proposal Development, Finance) at the right stages of the sales cycle.
• Utilize data and analytics to enhance sales strategy and support proactive decision-making.
• Partner with the Customer Success team to create and execute account growth strategies that increase customer lifetime value.
• Work closely with cross-functional teams, including Marketing, Product, and Operations, to ensure alignment on messaging, pricing, and business models.
• Stay informed on healthcare industry trends, customer needs, and market dynamics to drive SoundHound’s growth and competitive positioning.
• Take a leadership role in industry trade associations and attend relevant events.
• Actively participate in the RFP process and demonstrate the ability to take on multiple roles.
• Assist in contract negotiations.

What You'll Bring

• 10+ years of proven success in B2B SaaS sales in the healthcare industry, with a focus on health systems.
• Demonstrated experience selling complex software solutions to healthcare executives.
• Deep understanding of healthcare industry trends, particularly in value-based care models, health systems, and digital health innovation.
• Proven track record of meeting or exceeding sales targets and driving sustained revenue growth.
• Consultative sales approach with the ability to translate customer pain points into actionable solutions.
• Strong knowledge of Contact Center tools and processes, including CCaaS platforms like Genesys, Five9, NICE, etc.
• Experience working with autonomic, cognitive, and analytic solutions that impact healthcare operations is preferred but not required.
• Proven success in prospecting, building a pipeline, advancing opportunities through the sales cycle, and presenting solutions to C-level executives and other decision-makers.
• Ability to craft solutions that align with business priorities based on client discussions.
• Ability to manage a pipeline of 20+ opportunities simultaneously.
• Experience working effectively in a team environment.
• Willingness to travel as necessary.

Workplace & Compensation

This position is available for remote work across the United States.

The estimated salary for this position is $125,000 - $200,000 plus variable pay and equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. Our recruiting team will provide a specific salary range based on location and years of experience.

Let's Start the Conversation

Join SoundHound AI and collaborate with colleagues worldwide who are shaping the future of voice AI. Guided by our values—supportive, open, undaunted, nimble, and determined to win—we strive to build breakthrough AI experiences together.

We provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html.

Discover more about our philosophy, benefits, and culture at https://www.soundhound.com/careers.

Please beware of agency recruiters falsely stating that they represent SoundHound AI on job posts. Our job post above will note if we are utilizing a specific agency to assist with the search. Our recruiters use @soundhound.com email addresses exclusively.

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