An established global aerospace organisation is seeking an experienced Sales Director to join its growing North American commercial operation.
This is an opportunity to take ownership of a strategically important portfolio of established customers across the US and Canada, driving commercial growth, strengthening long-term relationships and maximising opportunities across a broad portfolio of aerospace services.
The successful individual will inherit an existing customer portfolio and take responsibility for developing these relationships, identifying additional commercial opportunities, negotiating complex agreements and securing new business within existing accounts.
The position offers considerable autonomy, direct customer exposure and the opportunity to play an important role in the continued development of the North American business.
Key Responsibilities
- Strategic Account Management: Take full commercial responsibility for an established portfolio of approximately 20 key customer accounts, including airlines, leasing companies, parts organisations and aviation-related businesses.
- Customer Relationship Development: Build and maintain long-term relationships with key stakeholders across customer organisations, engaging with contacts from operational and technical teams through to senior leadership and C-suite executives.
- Revenue Growth: Identify and develop opportunities to increase revenue within existing accounts, expanding the uptake of services and the wider product and service portfolio.
- Contract Negotiation: Lead commercial discussions and negotiate complex, high-value, multi-million-dollar agreements, renewals and service contracts.
- Campaign Management: Identify and secure opportunities arising from new maintenance campaigns, additional service requirements, contract renegotiations and evolving customer needs.
- Commercial Strategy: Develop individual account strategies, assess customer potential and establish realistic, achievable commercial objectives aligned with wider business priorities.
- End-to-End Sales Ownership: Manage the complete commercial sales process, from initial customer engagement and technical discussions through proposal preparation, negotiation and contract award.
- Internal Collaboration: Work closely with engineering, technical, operational and customer account management teams to develop commercially competitive solutions and ensure successful project delivery.
- Market Intelligence: Maintain a strong understanding of the North American aviation market, customer requirements, competitor activity and emerging commercial opportunities.
- Customer Representation: Act as a trusted commercial representative of the organisation, promoting its technical capabilities, service quality and long-term value proposition.
Candidate Profile
The ideal candidate will be an established commercial professional within the aerospace, aviation or MRO sector, bringing a combination of technical understanding, commercial capability and established industry relationships.
- Significant experience in a customer-facing commercial, sales or strategic account management position within aerospace, aviation or MRO.
- An established network of relationships across North American airlines, engine manufacturers, MRO providers, leasing companies or associated aviation businesses.
- Experience selling complex technical products, engineering services or maintenance solutions.
- Demonstrable experience negotiating and securing high-value commercial contracts.
- A sound understanding of aircraft engines, engine maintenance, repair and overhaul processes, or closely related aerospace products and services.
- The ability to independently manage a substantial customer portfolio and develop long-term commercial strategies.
- Experience working collaboratively with technical and operational teams to deliver complex customer solutions.
Candidates with experience selling adjacent aerospace products and services, such as landing gear or other aircraft components, would also be of interest where they bring strong existing customer relationships and transferable technical knowledge.
Personal Attributes
The organisation is looking for someone who is commercially driven but takes a long-term approach to customer relationships and business development.
The successful individual will demonstrate:
- Relationship-led: Naturally capable of building credibility and trust with customers at all organisational levels.
- Technically credible: Able to understand the services being sold and confidently communicate their value to technically sophisticated customers.
- Hands-on: Comfortable managing every stage of the sales process, from preparing proposals and developing solutions through to personally leading commercial negotiations.
- Resilient and self-motivated: Persistent in developing opportunities, maintaining momentum and navigating the longer sales cycles associated with complex aerospace contracts.
- Collaborative: A strong team player who works closely with internal technical, engineering and operational colleagues.
- Commercially astute: Able to negotiate effectively, understand customer requirements and position solutions based on quality, capability and long-term value rather than price alone.
- Committed and dependable: Looking to establish a long-term position within an organisation and contribute to its continued success.