Sales Development Representative (Remote)

Stress Free Auto Care; United States; Remote; USD 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

PTO + 6 paid holidays annually

Medical, Dental, and Vision Insurance

401(k) with 4% employer match

Employee referral program

Fully Remote: Work from anywhere in US

Career growth opportunities

Zusammenfassung

Stress Free Auto Care, a remote-friendly auto service provider in the United States, is seeking sales-driven customer service pros who can handle 75–100 calls daily and close service appointments with trust-based, consultative selling.

You'll maximize upsell opportunities, hit KPIs, and provide VIP service while using our CRM to track leads and coordinate with shop teams. The role offers base pay plus commissions and bonuses, with fully remote flexibility across the U.S.

Qualifikationen

• Experience in sales, call center, or inside sales is required.
• Ability to handle 75–100 calls per day with a consultative approach.
• Proven track record of achieving KPIs and closing appointments.

Aufgaben

• Convert inbound and outbound calls into confirmed vehicle service appointments.
• Meet KPIs for conversion rates, upsells, cross-sells, and revenue goals.
• Recommend additional repairs and service upgrades to customers.
• Provide VIP white glove customer service and build trust.
• Communicate services, timelines, and costs clearly to customers.
• Use CRM to track leads, schedule appointments, and document interactions.
• Collaborate with shop teams for seamless handoffs and follow-through.

Kenntnisse

Sales experience

Phone presence

CRM proficiency

Typing speed 40+ WPM

Organizational skills

Consultative selling

Automotive experience

Tools

CRM tools

Jobbeschreibung

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

About the Role

At Stress Free Auto Care, we're redefining the automotive service experience by blending VIP-level customer service with high-impact sales results. We're seeking sales-driven customer service professionals who can confidently handle 75–100 inbound/outbound calls per day, meet KPIs, and close service appointments. You won't be cold calling strangers—these are warm leads and current customers—your job is to build trust, uncover needs, and secure the appointment while maximizing upsell and cross-sell opportunities.

What You'll Do

• Convert inbound and outbound calls into confirmed vehicle service appointments.
• Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
• Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer.
• Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.
• Communicate clearly with customers about services, timelines, and costs.
• Use our CRM to track leads, schedule appointments, and document all customer interactions.
• Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through.

What's in It for You

Competitive Base Pay: Hourly + Commission + Bonuses ($100k OTE)

Benefits:

• PTO + 6 paid holidays annually
• Medical, Dental, and Vision Insurance
• 401(k) with 4% employer match
• Employee referral program

Fully Remote: Work from anywhere in the U.S.

Career Growth: We're expanding quickly, offering opportunities to advance into leadership and higher-earning sales roles.

What We're Looking For

• Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required).
• Strong phone presence with experience handling high call volumes (75–100+ calls/day).
• Ability to influence and close without being pushy—consultative, trust-based selling.
• Skilled at meeting or exceeding sales and service KPIs.
• Proficiency with CRM tools and strong organizational skills.
• Fast and accurate typing (40+ WPM).
• Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care.