Sales Development Representative (R-18668)

Dun & Bradstreet; Jacksonville (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous paid time off

Education assistance

Health & wellness benefits

401k with company matching

Job summary

A global data analytics leader in Jacksonville is seeking a Sales Development Representative. This role involves nurturing inbound leads, qualifying them based on their needs and schedules, and ensuring seamless transitions to Account Executives. Candidates should have an Associate's Degree and 2-4 years of relevant experience. The position requires strong communication skills and a proactive approach to sales. A generous benefits package is offered, including paid time off and education assistance.

Qualifications

• 2 to 4 years of relevant experience required.
• Ability to write succinct emails and engage in meaningful conversations.
• Show an ownership mindset and proactive problem-solving.

Responsibilities

• Nurture inbound leads from various sources.
• Qualify leads based on BANT criteria.
• Maintain accurate customer records using CRM.

Skills

Strong desire to build a career in sales

Excellent communication skills

Ability to engage with all levels of management

Ability to gain product knowledge

Exceptional organization and time management skills

Coachability and curiosity

Proficiency in CRM software

Proficiency with Excel and MS Suite

Education

Associate's Degree

Bachelor's Degree

Job description

Overview

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Essential Key Responsibilities

• Nurture inbound leads from marketing responses, chat, webforms and phone inquiries
• Contact leads, identify pain points, goals, budget, and schedule meetings or demos with Account Executives
• Convey Dun & Bradstreet\'s value through phone conversations and bulleted emails
• Qualify leads based off of Budget Authority Need and Timeline (BANT) and pass to the appropriate internal Sales Channel
• Maintain an in-depth understanding of Dun & Bradstreet\'s product features, functionality, and benefits
• Use CRM to capture all sales activity and maintain accurate customer records
• Work closely with Account Executives for seamless customer experience through handoff
• Additional duties as assigned

Education and Experience

• Associate\'s Degree: Required
• Bachelor\'s Degree: Preferred
• Years of Relevant Experience: 2 to 4 years

Essential Skills and/or Certifications

• Strong desire to build a career in sales
• Ability to write succinct, crisp emails and a great phone manner
• Ability to engage in meaningful conversations at all levels of management
• Ability to gain deep product knowledge and continually learn new features, applications, and more
• Exceptional organization and time management skills
• Ability to be coachable with a high sense of curiosity and creativity
• Ability to work with CRM software
• Proficiency with Excel and other MS Suite programs
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

Key Stakeholders

• External Clients, Inside, Field and Strategic Account Executives

Physical Requirements

• Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed
• Regular attendance in the office

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to [e-mail] to let us know the nature of your accommodation request and your contact information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.