Specialist II, Tier 3 US & Canada (R-19018)

Dun & Bradstreet; Center Valley (Lehigh County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Generous paid time off

Paid parental leave

Education assistance

401k with company matching

Job summary

A leading business analytics company is looking for a highly experienced sales professional with 8 to 12 years of experience. This role requires developing new accounts and expanding existing ones, while maintaining deep customer relationships. Candidates must be articulate with excellent communication skills and have expertise in sales methodologies. The position offers generous benefits including paid time off, parental leave, and education assistance, alongside a competitive 401k plan.

Qualifications

• 8 to 12 years of experience in sales.
• Strong track record in upselling solutions and driving revenue growth.
• Excellent communication skills with senior stakeholders.

Responsibilities

• Develop new accounts and expand existing ones.
• Understand customer needs and demonstrate product capabilities.
• Maintain data accuracy in SFDC for territorial planning.

Skills

Sales Strategy

Business Communication

Client Management

Problem Solving

Salesforce.com

Education

Bachelor’s Degree

Master’s Degree

Tools

MS-Excel

MS-PowerPoint

MS-Word

Job description

Overview

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Responsibilities

• Be a trusted advisor, deeply understanding the customer’s business challenges and proactively address their evolving needs, all while making a lasting impact at the highest levels of business.
• New account development and/or expanding existing accounts through maintaining revenue stream through successful renewal of existing business, and cross‑sell and up‑sell of new opportunities in a dedicated set of D&B solutions within an established portfolio of clients.
• Map Dun & Bradstreet’s solutions to customer needs, ensuring a deep understanding of how our solutions can address specific business challenges, while demonstrating subject matter expertise.
• Contribute to account‑specific strategy by identifying customer needs through meeting with key influencers and stakeholders across the client organization.
• Demonstrate product capabilities, overcome objections and create a customer‑specific buying vision.
• Drive credibility by combining use case expertise with vertical experience to demonstrate compelling success stories that will help drive business outcomes for customers.
• Act as a bridge between customers and product development teams, conveying feedback and insights that can inform product enhancements and innovation.
• Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting.
• Actively participate in Account Planning, Business Reviews, Quarterly Solutions reviews as required.
• Complete required D&B certifications.
• Additional duties as assigned.
• This role is intended for a fully qualified, experienced professional.

Education & Experience

• Years of Relevant Experience: 8 to 12 years.
• Bachelor’s Degree: Required.
• Master’s Degree: Preferred.

Additional Skills & Experience

• Minimum of eight (8) years prior experience in selling new solutions and/or upselling existing solutions to clients and generating significant revenue growth, proven by a track record in a similar environment.
• Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth.
• Demonstrable track record in managing complex sales and managing multiple senior stakeholders.
• Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.
• Possesses excellent industry‑leading sales methodology, salesforce.com, MS‑Excel, MS‑PowerPoint and MS‑Word skills.
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Expected to travel onsite to customers for the interest of business at least 25% of the time.

Key Stakeholders

External Clients, Pre‑sales, Relationship Managers, Client Success, Marketing, Deal Management, Legal, Data, Product, Delivery and Customer Service Team members.

Physical Requirements

• Ability to sit, speak and operate telephone and/or computer for long periods of time.
• Ability to handle pressure, stressful conditions, and conflict resolution.
• Ability to work day, evening and/or weekend hours as needed.Ability to travel by any form of transportation.
• Expected travel at least 25%.

Benefits

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

Equal Employment Opportunity (EEO)

Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal. The current poster can be found here. We participate in E‑Verify. The current poster can be found here.

Accommodations for Applicants with Disabilities

Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e‑mail to [e-mail] to let us know the nature of your accommodation request and your contact information.

Additional Information

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please visit https://bit.ly/3LMn4CQ.