Sales Development Representative (Outbound)

your Jared; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Bitwarden, a trusted identity security leader, seeks an outbound Sales Development Representative to act as the first contact for potential customers. You’ll research leads, initiate relationships, and set the stage for the sales team to win opportunities.

In this all-remote role, you’ll work with Mid-Market and Enterprise prospects across the U.S., using CRM and prospecting tools to drive qualified pipeline and collaborate with cross-functional teams to accelerate deals.

Qualifications

• 2+ years of outbound sales experience in technology/SaaS.
• Experience using CRM tools such as HubSpot or Outreach.
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo.
• Strong verbal communication skills and ability to articulate complex info.
• Effective time management and organizational skills.
• Innovative thinker in a dynamic environment.
• Collaborative team player who shares best practices.
• Persistence and proactive issue resolution.
• A 4-year degree or equivalent is preferred.

Responsibilities

• Generate sales leads through outbound outreach to Mid-Market and Enterprise clients.
• Manage and maintain an outbound sales pipeline with qualified leads.
• Identify client needs and suggest suitable solutions.
• Follow playbook to guide leads through an AE-led buying process.
• Adhere to SLAs on lead outreach and follow-up intervals.

Skills

Outbound sales

CRM tools

LinkedIn Navigator

Verbal communication

Time management

Collaboration

Degree preferred

Education

4-year degree

Tools

HubSpot

Outreach

LinkedIn Sales Navigator

ZoomInfo

Job description

Sales Development Representative (Outbound)

at Bitwarden in Sales

Remote, U.S.

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.

As an outbound Sales Development Representative (SDR) at Bitwarden, you will play a pivotal role as a Product Specialist, acting as the first point of contact for potential customers. Your responsibilities will include developing a deep understanding of our sales process, researching leads, initiating new relationships, and setting the stage for our sales team's success. You will engage primarily in outbound sales activities, showcasing our offerings compellingly through various channels.

This is an all-remote team ,and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.

RESPONSIBILITIES

• Generate sales leads by effectively prospecting and engaging potential Mid-Market and Enterprise clients through outbound outreach.
• Manage and maintain an outbound sales pipeline, ensuring optimal lead and prospect qualification.
• Identify and respond to potential client’s needs and suggest appropriate solutions.
• Follow the sales playbook to guide sales leads through an Account Executive-led buying process.
• Adhere to service-level agreements on lead outreach and follow-up intervals.

WHAT YOU BRING TO BITWARDEN

• 2+ years of outbound sales experience as a Sales Development Representative in the technology / SaaS space.
• Experience using a CRM tool such as HubSpot, Outreach, or a similar engagement tool.
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments.
• Strong verbal communication skills with the ability to quickly articulate technical information concisely.
• Effective problem-solving abilities, coupled with strong time management and organizational skills.
• Innovative thinker who thrives in a dynamic and evolving environment.
• Collaborative team player willing to share best practices and learn from others.
• Demonstrates persistence, resilience, and a proactive approach to issue resolution.
• A 4-year degree or equivalent is preferred.

WHAT TO EXPECT IN THE INTERVIEW PROCESS

• Screening Call with the Talent Acquisition Team
• Interview with SDR Manager
• SDR Skills Assessment
• Interview with Head of Enablement
• Interview with CSO
• References

A FEW REASONS TO WORK WITH US

• Our user community loves us, and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone, from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open-source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.