Sales Development Representative – IT Sales

Jobtailor; Holland (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

VTG is seeking an Account Development / SDR to drive outbound prospecting, qualify inbound leads, and schedule discovery calls for Account Executives. You will maintain CRM records, collaborate with sales and marketing, and help refine outreach strategies to meet activity and pipeline targets.

The role requires strong communication, the ability to learn technical concepts, and a customer-focused mindset with 1+ year sales or lead-generation experience.

Qualifications

• Strong verbal and written communication skills are required.
• Ability to learn and articulate technical concepts.
• Basic understanding of business operations and customer service principles.
• Comfortable making outbound calls and engaging with prospects.
• 1+ year of experience in sales, customer service, or lead generation.
• Experience using CRM software (HubSpot, Salesforce, or similar).

Responsibilities

• Conduct outbound prospecting through phone calls, email campaigns, social outreach, and networking.
• Qualify inbound leads generated through marketing channels.
• Identify client pain points and align them with VTG’s service offerings.
• Schedule discovery calls and meetings for Account Executives.
• Maintain accurate and organized records within the CRM.
• Collaborate with sales and marketing teams to refine messaging and outreach strategies.
• Meet or exceed monthly and quarterly activity and pipeline goals.
• Stay informed on MSP industry trends, cybersecurity concerns, and emerging technologies.
• Represent VTG professionally in all interactions with prospects and partners.

Skills

Verbal and written communication

Outbound prospecting

Ability to learn technical concepts

Business operations awareness

Prospect engagement

Team collaboration

Education

Associate’s degree

Tools

HubSpot

Salesforce

Job description

Responsibilities

• Conduct outbound prospecting through phone calls, email campaigns, social outreach, and networking
• Qualify inbound leads generated through marketing channels
• Identify client pain points and align them with VTG’s service offerings
• Schedule discovery calls and meetings for Account Executives
• Maintain accurate and organized records within the CRM
• Collaborate with sales and marketing teams to refine messaging and outreach strategies
• Meet or exceed monthly and quarterly activity and pipeline goals
• Stay informed on MSP industry trends, cybersecurity concerns, and emerging technologies
• Represent VTG professionally in all interactions with prospects and partners

Requirements

• Associate’s degree in business, communications, marketing, or a related field
• Strong verbal and written communication skills
• Ability to learn and articulate technical concepts
• Basic understanding of business operations and customer service principles
• Comfortable making outbound calls and engaging with prospects
• 1+ year of experience in sales, customer service, or lead generation
• Proven ability to meet activity targets in a sales-driven environment
• Experience using CRM software (HubSpot, Salesforce, or similar)
• Strong organizational skills and attention to detail
• Ability to work independently while collaborating effectively with a team
• Demonstrated resilience, persistence, and a positive attitude in the face of rejection

Core Competencies

Demonstrates strong communication skills and the ability to engage prospects through various outreach methods. Proficient in CRM software and capable of meeting sales activity targets while collaborating with teams to refine strategies.

Certifications & Qualifications

• Associate’s Degree

Tools & Technologies

• HubSpot
• Salesforce