Sales Development Representative II

FedEx Group; Detroit (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Federal Express Corporation is seeking a Sales Development Representative to prospect net new business within a defined Detroit-area territory. You will qualify opportunities, present value propositions, and drive revenue growth through in-person and remote engagements.

Ideal candidates bring strong communication, prospecting, and organizational skills, plus experience with CRM tools and data-driven sales processes. Moderate travel and a customer‑facing focus are required.

Qualifications

• Bachelor's degree or four years of B2B sales experience, or one year with the company, required.
• Strong communication, presentation, and product knowledge essential.
• Proven ability to identify opportunities, manage time, and build pipelines.

Responsibilities

• Prospect new business and within a defined territory to grow revenue.
• Research potential customers and discuss their supply chain with decision makers.
• Utilize data tools to identify growth opportunities and conduct calls.
• Maintain regular communication with manager and peers to support revenue.
• Nurture a healthy pipeline of leads and schedule handoff calls.
• Collaborate cross-functionally to deliver seamless customer experience.
• Travel as needed to meet prospects and close deals.

Skills

Communication

Presentation

Product knowledge

Prospecting

Lead qualification

Time management

Organization

Self-motivation

Adaptability

Business acumen

Technology usage

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

As a member of a sales team, the sales development rep is responsible for prospecting net new business, within a defined geographic territory in the small and medium market. Responsible for finding and vetting new business opportunities and developing value propositions.

Essential Functions

• Targets new business opportunities by identifying potential new customers and growing revenue, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives and analyzing customer needs.
• Utilizes Suggested Calls and other data-driven reporting to identify customer growth opportunities via call cycling and customer visits.
• Maintains regular and consistent communication with manager and peers within the Sales organization, related to joint sales call opportunities, etc. in support of new/incremental revenue.
• Maintains healthy pipeline of new leads, completes successful calls on those leads and works to schedule opportunity handoff calls.
• Navigates internal, cross-functional processes to coordinate and collaborate on support and solutions with internal teams to provide a seamless and outstanding customer experience.
• Collaborates with sales peers, marketing, finance, operations, and other areas as appropriate in identifying issues and developing/implementing solutions to support growth of revenue.
• Performs other duties as assigned.

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Presentation Skills, Product Knowledge, Resilience with Prospecting and Lead qualification, Time Management, Organization, Self-Motivation, Adaptability, Business Acumen, Experience Leveraging Technology

Job Conditions

Moderate overnight travel required.

Preferred Qualifications:

• Quantifiable & Measurable Sales Achievements
• Sales Experience using Digital tools/CRM
• Collaboration across multiple functions

Pay Transparency

Pay

This is a customer-facing role that requires regular in person meetings. Candidates must live within a 50 mile radius of Detroit/ Saginaw/ Flint, MI or surrounding cities within the territory.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only).

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)