Sales Development Representative I

Smartsheet; Boston (MA); Remote; USD 50,000 - 54,000; Full time

Job summary

Smartsheet is seeking a Sales Development Representative I to support pre-sales activities remotely within the US. This role involves engaging with potential customers, qualifying leads, and collaborating with various teams to drive the sales process. Ideal for entry-level candidates enthusiastic about beginning a career in sales within the SaaS industry, providing excellent communication and adaptability skills.

Benefits

HSA, employer-paid premiums for medical, vision, and dental

Equity- Restricted Stock Units (RSUs) for eligible roles

401k Match for retirement savings

15 days PTO, plus Sick Leave

Up to 24 weeks of Parental Leave

Opportunities for professional growth including Udemy courses

Teleworking options from any registered US location

12 paid holidays per year

Qualifications

• Excellent verbal and written communication skills.
• Ability to understand customer pain points and deliver solutions.
• Manage multiple requests and time demands concurrently.

Responsibilities

• Engage and qualify inbound leads and inquiries.
• Schedule appointments and demos for prospects.
• Work with Sales teams to develop account knowledge.

Skills

Communication

Customer Engagement

Resilience

Time Management

Technical Aptitude

Education

Relevant work experience or Degree

Job description

Join to apply for the Sales Development Representative I role at Smartsheet

Join to apply for the Sales Development Representative I role at Smartsheet

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is looking for a dynamic Sales Development Representative (Remote Eligible) to provide pre-sales support. You will service inbound sales inquiries with a focus on engaging and qualifying all prospective customers. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to begin your career in sales or make a career transition into the SaaS industry.

This remote role is based in the US and reports to a Manager of Sales Development.

You Will

• Engage and qualify inbound leads and inquiries
• Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account knowledge
• Partner and work with the Commercial Sales teams - including New Business, Client Development, Customer Success and Professional Services
• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools.
• Schedule appointments and demos for new logo acquisitions and expansion into existing customer base
• Hold thoughtful and engaging conversations over the phone and email
• Be the subject matter expert on Smartsheet products and services
• Other duties as assigned
  
  

You Have

• Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Excellent verbal and written communication skills
• Passion for working with new technologies and new technical concepts
• Ability to deal well with adversity; remaining driven and resilient
• Degree or relevant work experience
  
  

Perks & Benefits

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
• Equity- Restricted Stock Units (RSUs) for eligible roles
• Lucrative Employee Stock Purchase Program (15% discount)
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• 15 days PTO, plus Incidental Sick Leave
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
  
  

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity and some roles may be eligible for a RSU stock grant upon accepted offer. California & New York: $54,000 | All other US States: $50,000.

Current US Perks & Benefits

• HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• 15 days PTO, plus Sick Time Off
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
  
  

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range

$50,000 - $50,000 USD

Get To Know Us

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Software Development

Referrals increase your chances of interviewing at Smartsheet by 2x

Sign in to set job alerts for “Sales Development Representative” roles.

Sales Development Representative - Boston

Boston, MA $60,000.00-$75,000.00 3 weeks ago

Burlington, MA $65,000.00-$75,000.00 9 months ago

Boston, MA $60,000.00-$70,000.00 2 weeks ago

Boston, MA $90,000.00-$100,000.00 2 months ago

Boston, MA $80,000.00-$95,000.00 1 month ago

Business Development Representative (US Based)

Boston, MA $80,000.00-$95,000.00 5 days ago

Boston, MA $46,750.00-$55,000.00 12 hours ago

Current Clients - Sales and Operations Representative

Sales Talent & Development Officer (Field Training)

Brockton, MA $90,000.00-$100,000.00 7 hours ago

Territory Account Manager US (North East)

Greater Boston $70,000.00-$77,000.00 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.