Sales Development Representative (API/CPaaS) - Mid Market

Vonage; Atlanta (GA); On-site; USD 46,000 - 61,000; Full time

Job summary

Vonage is seeking a Sales Development Representative in Atlanta to drive mid-market opportunities for our Communications API platform. You will be the first point of contact, qualify prospects, and schedule meetings for Account Managers.

You will join a fast-growing team with clear growth paths, a 70/30 commission structure, and exposure to CPaaS and multi-product suites in a cloud communications environment.

Qualifications

• 2+ years of SDR or lead generation experience in B2B software.
• Strong cold calling and personalized email creation experience.
• Self-motivated and self-organized with the ability to work without supervision.

Responsibilities

• Outbound prospecting via phone, video calls, emails, LinkedIn, or other channels.
• Discover new leads using internet research and social media monitoring.
• Qualify customers based on Vonage API products.
• Keep meticulous notes in the CRM system.
• Schedule qualified meetings and demos for Account Managers.
• Collaborate with marketing, Account Managers, and sales leadership to optimize performance.
• Hit monthly targets for appointments and new opportunities.
• Develop territory plans with Account Managers in your geography.
• Maintain strong product knowledge of Vonage API suites.
• Support marketing campaigns.

Skills

Cold calling

Email outreach

Self-motivated

Team player

Fast-paced

Goal oriented

Creativity

Prospecting

Tools

Salesforce

Gong

LinkedIn Navigator

Outreach

ZooInfo

Gen AI Tools

6sense

Job description

Atlanta, Georgia, United States

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferredscheduleandchannel— including voice, video, and messaging. Think of a rideshare service instantly connecting with customers,hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

As a Sales Development Representative you willbe responsible forcreating,identifying, and qualifying new Mid-Market sales opportunities. Your final goal will be to schedule meetings with qualifiedprospects, andpass them on to our Mid-Market Sales counterparts.

You will be the very first point of contact a potential customer will have with Vonage API and play a vital role not only in generatingsales pipeline, buthelping us refine sales and marketing strategy based on your interactions and successes with prospects.

There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skillsonB2B technology sales and marketing and more. We are growing rapidly and we expect our SDRs to grow to more senior positions across the organization as we gain experience and achieve higher levels of performance.

Your key responsibilities:

• Perform outbound prospecting activities, and contact potential clients through phone/video calls, emails,LinkedInor other channels
• Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools
• Qualify customers based on a thorough knowledge of Vonage API platform products
• Keep meticulous and detailed notes updated in our CRM system
• Schedule qualified meetings and demos for our Account Managers
• Collaborate with marketing, account managers, and sales leadership tooptimizeperformance
• Achieve monthly targets number of qualified Appointments &new salesOpportunities
• Develop andmaintainterritory plan with Account Managers from your assigned geography
• Have strong working product knowledge of Vonage’s API product suites
• Support Vonage API marketing efforts byassistingin online and other marketing campaigns

What you’ll bring:

Required:

• 2+ years of Sales Development / Lead generation and or sales experience in B2B environments, especially in the software industry
• Strong Cold calling and Personalized email creation experience
• Self Motivatedand Self Organized with the ability to make things happen without supervision or tight control
• Salesforce, Gong , LinkedIn, LinkedIn Sales Nav Sales engagement tools (like Gong Engage and Outreach ), ZooInfo, Gen AI Tools, and 6sense experience
• Mid-Market( 100 - 999Employees ) Outbound experience
• Experience withCPaaS, Telecommunications, and/or multi-product suites
• Highly collaborative mindset who is a team player - our success is together, not alone.
• Willingness to talk on the phone and on video with prospects
• Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day
• Goal-oriented mindset
• Creativity aroundnew ideasto help the team be successful

Where you will work:

• Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.
• This is a salaried role and would be part of our Commission Compensation structure. The overall compensation would be based on a 70/30 split.
• Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-ML1

US Pay Transparency

$46,000 - $61,000 USD

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice .

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.