Sales Development Representative

Hermetic AI - Mia; United States; On-site; USD 55,000 - 90,000; Full time

Job summary

Hermetic AI is seeking an energetic SDR to generate new business for our AI solutions in hospitality. You’ll own outbound prospecting across phone, email, and LinkedIn to build and qualify a robust pipeline.

Target accounts include multi-location restaurant and hospitality groups, with opportunities to grow into AE, growth, or partnerships as you scale with a fast-moving team.

Qualifications

• 1–3+ years in sales development or related field.
• Strong cold outreach and writing skills.
• Ability to map decision-makers in hospitality sectors.
• Resilient, proactive with high ownership.

Responsibilities

• Generate qualified pipeline through outbound across phone, email, and LinkedIn.
• Hit daily activity targets of 100+ touches.
• Research restaurant groups, hotels, venues, and catering teams.
• Map decision-makers and write personalized outbound.
• Book qualified discovery calls for closers and maintain CRM notes.
• Share learnings to improve team performance.

Skills

Outbound prospecting

Phone outreach

Email outreach

LinkedIn prospecting

CRM management

Sales storytelling

Tools

Salesforce

LinkedIn Sales Navigator

Outlook

Outreach.io

Job description

As a Hermetic AI SDR, you generate new business for one of the fastest-growing AI companies in hospitality, and you get in early enough that the role is a real launchpad into AE, growth, partnerships, or sales leadership.

Here is the problem we solve. Multi-location restaurant and hospitality groups lose real revenue every day when event, catering, and group dining leads pile up across email, web forms, and phone and never get a fast response. Our AI agent Mia fixes that. The pain is obvious, the product is live, and there is no real incumbent in the category.

We are not a maybe. Past $1M ARR, zero logo churn, and customers including Dave & Buster’s, TAO, Hard Rock, and Cameron Mitchell Restaurants, backed by York IE. You sell something that already works.

WHAT YOU’LL DO

• Generate qualified pipeline through outbound across phone, email, and LinkedIn
• Hit or beat daily activity targets of 100+ touches
• Research restaurant groups, hotels, venues, and catering teams to find strong-fit accounts
• Map decision-makers: CEOs, COOs, CMOs, Directors of Events, Catering and Private Dining leaders
• Write outbound that is sharp, human, and specific to each account’s revenue problem
• Book qualified discovery calls for our closers and keep clean CRM notes
• Share what is working so the whole team gets better

WHAT WE’RE LOOKING FOR

• 1 to 3+ years in sales development, BDR, outbound, hospitality sales, or recruiting, prior success that says you will win here
• Solid cold calling, cold email, and LinkedIn prospecting fundamentals
• Excellent writing. You make outbound sound like a person, not a template
• Competitive, resilient, and fast to bounce back from a no
• High ownership. You do not wait to be told exactly what to do

WHERE THIS GOES

• We promote from within. Strong SDRs here move into AE, growth, partnerships, customer growth, or SDR leadership as we scale.