Sales Development Representative

ServiceTitan; United States; Hybrid; USD 37,098 - 39,743; Full time

Benefits offered by this job

Flexible time off

Comprehensive onboarding program

Holistic health and wellness benefits

Parental leave support

Job summary

ServiceTitan is looking for a motivated individual to join our Sales team as a Sales Development Representative. This position requires effective communication skills and a passion for sales. You will generate new business opportunities, master sales methodologies, and collaborate with Account Executives to create impactful strategies.

You will receive comprehensive training, flexible work benefits, and a competitive salary structure. Join us to embark on a rewarding sales career!

Qualifications

• Welcome recent graduates and career changers with a passion for sales.
• Proven time management and organizational skills are required.
• A strong sense of urgency and a results-oriented mindset is crucial.

Responsibilities

• Generate new business opportunities through outbound prospecting.
• Master our sales methodology and technology.
• Collaborate with Account Executives to execute winning sales strategies.

Skills

Time management

Organizational skills

Learning new technologies

Interpersonal communication

Coachable attitude

Education

0–4 years of experience or recent graduate

Tools

Salesforce

Salesloft

Gong

ChiliPiper

Job description

Are you hungry to break into tech sales and become a top performer? Do you thrive in a fast-paced environment where you can learn, grow, and make a real impact? If so, this is the opportunity for you!

Important Note

For this role, if you live within a 40-mile radius of one of our offices, you will be required to work onsite 1-2 days per week.

Office Locations

• Glendale, CA
• Plano, TX
• Chicago, IL
• St. Louis, MO
• Draper, UT

Why You’ll Love This Role

• Fast Track Your Sales Career: We provide comprehensive training and mentorship to help you master the fundamentals of sales and set you up for a successful future as an Account Executive.
• Earning Potential: Your hard work is directly rewarded with high earning potential. The more you learn and grow, the more you earn!
• Be a Part of a Winning Team: Join a collaborative and supportive team environment where you’ll learn from experienced sales professionals and celebrate each other's successes.
• Make a Tangible Impact: You’ll play a crucial role in driving revenue growth by identifying and qualifying leads, building relationships with potential customers, and setting the stage for closed deals.

What You’ll Do

• Generate new business opportunities through outbound prospecting (calls and emails).
• Master our sales methodology and technology to effectively manage your day and pipeline.
• Qualify potential leads, engage in discovery conversations, and schedule demos for Account Executives.
• Collaborate with Account Executives to develop and execute winning sales strategies.
• Continuously learn and improve your sales skills through coaching and feedback.

What You’ll Bring

• 0–4 years of experience in a corporate environment; we welcome recent graduates and career changers with a passion for sales!
• Proven time management and organizational skills.
• A knack for learning new technologies quickly.
• A strong sense of urgency and a results-oriented mindset.
• Exceptional communication and interpersonal skills.
• A coachable attitude and a hunger for feedback.

Our Investment in You

During your first month at ServiceTitan, you’ll experience:

• A comprehensive new hire orientation and SDR Enablement program designed for your success
• In-depth training on:
  • Core SDR responsibilities
  • The trades industry landscape
  • Customer personas and ideal client profiles (ICP)
  • Our Tech Stack: Salesforce, Salesloft, Gong, ChiliPiper
• Integration with our dynamic SDR team and key stakeholders across departments
• Personalized development through:
  • One-on-one call review coaching sessions
  • Interactive role-playing exercises
  • Hands‑on learning with your Manager and fellow team members
  • Clear, actionable feedback to develop and nurture sales skills

Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on-demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

The expected hourly rate for this role for candidates residing in the United States is between $26.93 USD - $28.85 USD, and this position is commission‑eligible. Compensation for candidates residing outside the United States will vary by location. Actual compensation may vary depending on skills, performance, experience, and location. In addition to the base salary, the total compensation package also includes equity and a holistic suite of benefits.