Sales Development Representative

Twilio; United States; Remote; USD 39,000 - 44,000; Full time

Benefits offered by this job

health insurance

401(k) retirement account

paid sick time

paid personal time off

paid parental leave

Job summary

Twilio is hiring a Sales Development Representative to help build and develop the pipeline for New Business and Strategic Sales. You will break into new companies, learn Twilio’s platform, and drive awareness through multi-channel outreach.

The role includes onboarding, training, and partnering with Account Executives to create effective account strategies. The ideal candidate embraces growth, is goal oriented, and thrives in a fast-paced environment, with a willingness to learn and adapt while

Qualifications

• Growth mindset and willingness to develop in sales.
• Goal-oriented with action bias.
• Creative, highly personalized outreach to engage prospects.
• Comfortable with fast-moving environment and change.
• Thrives in a collaborative team with Account Executives.

Responsibilities

• Break into new companies and markets using a multi-channel, value-based approach to build relationships and raise awareness of Twilio’s platform.
• Complete SDR onboarding training and become proficient quickly.
• Hit monthly goals for generating new business opportunities to fuel the pipeline.
• Master Salesforce, Outreach, Sales Navigator, and related tools.
• Research accounts to identify value, then execute outbound calls, emails, and social outreach.
• Collaborate with Account Executives on account plans and territory strategy.

Skills

Growth mindset

Goal oriented

Resilience

Creative outreach

Team collaboration

Adaptability

Outbound sales

Tools

Salesforce

Outreach

Sales Navigator

Job description

See yourself at Twilio

Join the team as Twilio’s next Sales Development Representative.

About The Job

This position is needed to grow and develop the pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy. As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.

Responsibilities

In this role, you’ll:

• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• Growth-oriented and ready to build toward future leadership or customer-facing roles
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
• Comfortable with change and energized by a fast-moving environment
• Enjoy variety and creativity in your day-to-day workflow
• Have a demonstrated ability to navigate challenges with resilience
• Embrace responsibility and enjoy partnering with Account Executives as part of a team

Desired

• 1+ year of customer-facing experience (but not required!)

Location

This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

• Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $25.75/hour - $32.19/hour.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $27.18/hour- $33.98/hour.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $28.62/hour - $35-77/hour.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.