Sales Development Representative

AptarGroup, Inc.; Town of Mukwonago (WI); Remote; USD 55,000 - 75,000; Full time

Job summary

AptarGroup, Inc. is seeking a Sales Development Representative to support the Distribution team in Closures North America. You will drive the sales development process, manage quotes and samples, and coordinate with internal teams to accelerate opportunities.

As an SDR, you will gain experience in the fast-paced CPG industry, expand Aptar's product knowledge, and lead CRM trainings while growing small accounts and promoting our online ordering portal.

Qualifications

• 1–3 years of sales experience.
• College or university degree, Engineering or Business preferred.
• Proficiency with MS Office, internet software, and email.
• Excellent communication, analytical thinking, and problem-solving.

Responsibilities

• Manage requests for quotes, samples, and development of sales opportunities.
• Deliver high levels of customer service and resolve issues.
• Own small accounts and grow them within the program.
• Expand product knowledge and develop selling skills via trainings.
• Serve as key CRM user and collaborate with global teams to improve the system.

Skills

Communication skills

Analytical skills

Curiosity

Urgency

Team player

Cross-functional work

Education

College/University degree (Engineering or Business preferred)

MBA or comparable degree

Tools

MS Office Suite

CRM tools

Job description

Join our team and Be You Be Aptar.

Sales Development Representative, NA Sales

Reports to: Sales Director, Closures North America

Location: Work remotely (Mukwonago, WI location preferred)

The Sales Development Representative (SDR) will support the sales development process for the Distribution team in Closures. The SDR will gain experience in a sales role, develop knowledge in the fast‑paced CPG industry and Aptar's product offering, while providing value to our customers and Distribution sales team. The SDR will play an important support role in increasing the effectiveness and efficiency of the sales development process.

As a Sales Development Representative, You Will:

• Drive the sales development process for the Distribution team in Closures by managing customer requests for quotes, samples, and internal coordination for development of sales opportunities.
• Deliver high levels of customer service and support issue resolution by internally coordinating lead time issues, quality concerns, and product support.
• Take ownership of small accounts and grow them as part of sales development program.
• Expand knowledge on Aptar's product offering and develop selling skills by attending trainings and proactive curiosity.
• Key user for sales CRM tool, working with global counterparts to refine and improve system for Segment.
• Lead training for the sales team on CRM's new features and implementation of best practices.
• Boost customer usage of our online ordering portal by becoming an expert on the portal and promoting the usage to our customers via trainings and proactive education.
• Lead cross function strike force group including follow up on key actions.
• Develop strong working relationships with the internal teams including Customer Service, Operations, Marketing and Supply Chain team.
• Analyze sales data and customize views that are relevant to customer type and region.

Who We are Looking For

Education

• Required: College or university degree, Engineering or Business preferred
• Preferred: MBA or comparable degree

Experience

• 1 - 3 years within sales organization
• Proficiency with MS Office programs (MS Word, MS Excel, MS PowerPoint), internet software and e-mail

Skills / Abilities

• Excellent communication skills, both verbal and written
• Strong analytical and problem-solving skills
• Naturally curious
• Sense of urgency and drive to generate results in a fast‑paced, evolving environment
• Team player but ready to work and drive actions independently
• Ability to work across functions internally

Travel Requirements

• Less than 10% required

Who We are

At Aptar, we leverage insights, design, engineering and science to develop drug and consumer product dosing, dispensing and protection technologies for many of the world's leading brands. Aptar in turn makes a meaningful difference in the lives, looks, health and homes of millions of patients and consumers around the world. Our innovations nasal drug delivery for emergency medicines, precise fragrance applications, mess-free ketchup dispensing for kids, connected technologies that support patients in adhering to their treatments and much more

With manufacturing facilities across North America, Europe, Asia, and South America, and a dedicated team of over 13,000 employees in about 20 countries, Aptar is committed to creating impactful innovations for our customers and their consumers.

Our Culture

At Aptar, our success is driven by the individuals who contribute their unique talents and perspectives every day. We believe that when you bring your authentic self to work, we all thrive.

How We Support Our Employees

• An exciting, diverse and value based working environment
• Award‑winning corporate university offering personal development and training opportunities.
• Competitive base salary and performance‑based bonus plan.
• Contribute to the communities where we reside.
• Innovative benefits plan which includes: 401k & Retirement Savings plan, vacation, medical, dental, vision, life, disability, pet insurance, wellness plan, and generous paid maternity/paternity leave.

Aptar is an equal opportunities employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Stay updated on career opportunities by following us on social media @AptarGroup!