Inside Sales Representative Rx

Aptar Italia S.P.A.; Congers, Northern (NY, KY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

401(k) match

Flexible spending accounts

Education assistance

Parental leave

Paid time off

Company-paid holidays

Job summary

Aptar Pharma in the United States is seeking a proactive Sales Support professional to assist the Sales Team with daily activities, drive revenue growth, manage customer communications, and coordinate across departments to keep projects on track.

In the absence of Account Managers you will be the primary contact, qualify and route commercial inquiries, create quotations with AM, log CRM updates, and ensure accurate customer data across databases.

Qualifications

• College degree (BS or BA).
• 1–3 years of direct customer-facing experience in sales support, inside sales, or project management.
• Proven experience as a customer advocate.
• Office based position.

Responsibilities

• Support development activities at customers with Account Managers (AM).
• Qualify and direct commercial inquiries to the appropriate AM.
• Facilitate internal and external meetings (Sales meetings, customer visits, BDM visits…).
• Assist AM in evaluating and documenting customer requirements.
• Request Customer Files, sample requests and lab trials.
• Process and verify codification requests in collaboration with AM.
• Request Letter of Authorizations and support DMF administrative activities with Regulatory Affair Department.
• Keep track, log-in, and communicate all CRM activities and associated customer notifications.
• Create and manage quotations in coordination with AM.
• Help promote accurate customer data in various databases including CRM.
• Build internal support network with associated production sites.
• Other duties assigned as business requirements determine.
• Log and follow up on customer complaints with quality groups.

Skills

Detail oriented

Time management

Strong communication

Self-motivated

Interpersonal skills

Team player

Education

Bachelor's degree

Tools

CRM software

Job description

Select how often (in days) to receive an alert: Create Alert

This is a temporary full-time positionexpected to last 3-6 months.
All candidates must be authorized to work in US and not require sponsorship.

Improving Health through Science and Technology! AtAptar Pharma, we specialize in Drug Delivery offering Innovative Devices, Services and Solutions focused on the Patient Experience. Aptar Pharma is part of Aptar Group, a global leader of dispensing systems for the packaging industry. Aptar Pharma has been setting the standard in drug delivery for decades providing health technology solutions and services enabling effective patient treatment. Be You, Be Aptar!

What You Will Do at Aptar Pharma:

Support the Sales Team with daily activities and tasks to support sales revenue growth, project and account activities. Act as point of contact for customers in the absence of the Account Managers (AM). Internal interaction needed with other departments, e.g. Supply Chain, Finance, Technical Operations and Industrial Operations.

What Aptar Pharma Is Looking For:

• Support development activities at customers with Account Managers (AM).
• Qualify and direct commercial inquiries to the appropriate AM.
• Facilitate internal and external meetings (Sales meetings, customer visits, BDM visits…).
• Assist AM in evaluating and documenting customer requirements.
• Request Customer Files, sample requests and lab trials.
• Process and verify codification requests in collaboration with AM.
• Request Letter of Authorizations and support DMF administrative activities with Regulatory Affair Department.
• Keep track, log-in, and communicate all CRM activities and associated customer notifications.
• Create and manage quotations in coordination with AM.
• Help promote accurate customer data in various databases including CRM.
• Build internal support network with associated production sites.
• Other duties assigned as business requirements determine.
• Log and follow up on customer complaints with quality groups.

What you will bring on the journey

Education

• College degree (BS or BA).

Experience

• 1-3 years of professional direct customer-facing experience, preferably in sales support, inside sales or project management function.
• Proven experience as a customer advocate.
• Office based position.

Skills

• Detail oriented and rigorous.
  • Efficient time management.
  • Dependable and able to consistently meet deadlines.
• Strong communication skills, can effectively communicate with customers during phone contacts.
• Self-motivated and independent.
• Excellent interpersonal skills.
• Team player.

What We Offer

• An exciting, diverse and value based working environment.
• Award-winning corporate university offering personal development and training opportunities.
• Contribute to the communities where we reside.

Compensation and Base Annual Pay

In compliance with pay transparency requirements, the salary range for this role is USD $25.00 to USD $30.00 per hour. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Aptar also offers a variety of benefits, including health, life, and disability insurance, 401(k) match and employer retirement savings contribution, flexible spending accounts, EAP, education assistance, parental leave, paid time off, company-paid holidays, and more. The specific programs and options available to an employee may vary depending on location, pay class, or other factors.

BE YOU, BE APTAR!

Aptar is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information