Sales Development Representative

Tightly; New York (NY); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health, dental and vision coverage

Equinox gym membership

In-office snacks, drinks and teamOut

Flexible PTO

Job summary

Tightly in Manhattan, New York is seeking a driven SDR to fuel outbound prospecting for our AI retail planning platform. You will contact merchandising and buying leaders across apparel, beauty, and home, driving multi-threaded pipeline with Account Executives.

Ideal candidates are coachable, resilient, and comfortable with 100+ dials daily. You’ll work on-site in Bowery, with opportunities for travel and growth in a fast-growing startup.

Qualifications

• New grads (Class of 2026 & 2027) are encouraged to apply.
• You are energized by high-volume outreach and can make 100+ dials a day.
• You can clearly communicate and handle objections in discovery.
• You are curious about retail and how buyers decide what to order.

Responsibilities

• Drive outbound prospecting across phone, email and LinkedIn.
• Target merchandising, planning and buying leaders at retailers and brands.
• Partner with Account Executives to build and progress multi-threaded pipeline.
• Qualify and nurture leads and identify new opportunities.
• Build rapport across the buying group including merchandisers, planners and finance.
• Explain why the buy is a key lever in retail in under 60 seconds.
• Test and refine messaging and cadences; share successful tactics.
• Collaborate with Marketing and RevOps on campaigns and ICPs.
• Travel up to ~15% for onboarding and events.

Skills

High-volume outreach

Discovery skills

Clear communication

Retail curiosity

Ownership mindset

HubSpot familiarity

New grads welcome

Education

Class of 2026/2027

Tools

HubSpot

ZoomInfo

Apollo

LinkedIn Sales Navigator

Job description

Tightly · Manhattan, New York, United States (On-site)

Location: Bowery, Manhattan

OTE: $65K + $30K

Type: Full-time, on-site

About Tightly

Retail runs on the buy. Get it right and product sells at full price. Get it wrong and cash sits in stock that won't move. Most retailers and brands still make that call in spreadsheets, weeks late, with a forecast that never quite agrees with the financial plan.

Tightly (tightly.io) is the operating system for modern retail: an AI merchandise planning platform for retailers and brands. Our machine learning forecasts demand at SKU and channel level, then reconciles it with the top-down plan, so the buy lands closer to real demand. Season and line planning, merchandise financial planning, open-to-buy, allocation and replenishment, pricing and markdowns all run in one system, with AI agents taking on the work that used to live in a planner's spreadsheet.

Our customers include Unilever, Marks & Spencer, Speedo, Kipling and Brompton, across apparel, footwear, beauty, luxury, sporting goods and home. On average they cut working capital tied up in stock by 22%, lift inventory turns by 1.5x and sustain a 98% in-stock service level. We connect to the systems retailers already run, from Shopify to SAP, across ERP, e-commerce, POS, WMS and EDI.

The right buy, right now. Join us to help the world's best retailers decide what to buy.

What You'll Do

• Drive outbound prospecting across phone, email and LinkedIn. Phone-first, high-volume, every day


• Target merchandising, planning and buying leaders at retailers and brands in apparel, footwear, beauty, luxury, sporting goods and home


• Partner with Account Executives to build and progress multi-threaded pipeline in priority accounts


• Qualify and nurture leads. Identify new opportunities and set crisp next steps


• Build rapport across the buying group: merchandisers, planners, buyers, finance and the C-suite


• Become a product expert who can explain why the buy is the biggest lever in retail, tailored to each stakeholder, in under 60 seconds


• Test and refine messaging, cadences and call scripts. Share what works, scale it


• Collaborate with Marketing and RevOps on campaigns, ICP hypotheses and lead routing


• Travel up to ~15% for onboarding, industry events and offsites

How We Sell

We don't pitch features. We run discovery. We map how a retailer plans today: where the forecast comes from, how the buy gets reconciled with the financial plan, how open-to-buy is managed, and where stock gets stuck. Then we show the workflow that improves full-price sell-through, inventory turns and working capital. Relationship-driven. Data-led. Built for the long haul.

What You Bring

• Competitive, coachable and resilient. Your learning engine is always on


• Energized by high-volume outreach. 100+ dials a day doesn't scare you, it motivates you


• Clear, concise communicator who's confident handling objections and running discovery


• Curious about retail. You want to understand how a buyer decides what to order and why it goes wrong


• Organized executor with an ownership mindset over your territory and your number


• Prior SDR, inside sales, call center or high-volume customer-facing experience is a plus, but hunger and hustle matter more


• Familiarity with HubSpot, ZoomInfo, Apollo, LinkedIn Sales Navigator or similar tools is a bonus


• New grads (Class of 2026 & 2027): if you're sharp, driven and ready to learn fast in a high-growth startup, we strongly encourage you to apply.

Interview Process

1. Intro call with HR


2. Psychometric assessment


3. Interview with VP of Sales


4. Culture interview

Base: $65,000 + uncapped commission + equity

• Health, dental and vision coverage


• Equinox gym membership


• In-office snacks, drinks and team outings


• Flexible PTO (we trust you to take the time you need)