Sales Lead

Faherty Brand; Miami (FL); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Job summary

Faherty Brand is seeking a Store Leader in Miami to drive guest capture, retention, and operational excellence. You will manage in-store experiences, analyze performance metrics, and collaborate with leadership to execute events and maintain brand visuals.

Ideal candidates bring multiple years of leadership in DTC retail, strong communication, and tech proficiency with Google Suites and MS Office to support omnichannel retail initiatives.

Qualifications

• Multiple years leadership experience in a hi-growth direct-to-consumer retail brand.
• Omnichannel awareness and ability to align in-store and ecommerce.
• Proven track record of coaching and developing team members.

Responsibilities

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Maintain up-to-date client information and product feedback.
• Assist in planning and executing in-store events.
• Analyze key business metrics to identify improvement opportunities.
• Ensure floor is neat, stocked and visually aligned with brand standards.
• Collaborate with leadership on monthly supply orders and store assessments.
• Motivate and inspire the team to exceed goals.

Skills

Leadership experience

Omnichannel awareness

Tech savvy

Strong communication

Coaching & development

Sales performance

Tools

Google Suites

MS Office

Job description

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.

Drive Guest Capture & Retention

• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events.

Action Oriented, Drive Results, Resourceful

• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal market-specific insight to drive results.

Operations

Manage Operational Excellence

• Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
• Utilize available resources consistently & effectively.
• Collaborate with Leadership Team for monthly supply orders.

Support in Monthly Store Assessment

• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader.

Visuals

Drive Visual Standards

• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards in a positive manner through strong visual presentation.
• Help support floor moves based on seasonal roll-outs.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.

People

Motivate & Inspire

• Uphold & drive goals, fostering a positive atmosphere for all.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.

Physical Requirements

• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

What you’ll have:

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
• Strong communication skills with the ability to effectively communicate across a multitude of channels.
• Demonstrated ability to assist a leadership team with coaching and development.
• Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
• Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Why us you ask!

• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits