Sales Development Representative

pc/nametag; Many (LA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Amazing 401(k)

Generous PTO

Gainshare Bonus Plan

Hybrid Environment

Growth Opportunities

Job summary

pc/nametag is seeking a Sales Development Representative to build relationships with potential and existing customers, nurture leads, and convert opportunities into new business. You will primarily engage through outbound calls, emails, and virtual meetings while collaborating with the sales team to meet targets.

The role emphasizes consultative selling, product knowledge, and a customer-focused approach. Travelers may be required up to 15%, and a disciplined, energetic mindset is valued.

Qualifications

• 2+ years of customer service, sales, or prospecting experience.
• Strong verbal and written communication with relationship-building skills.
• Self-motivated, proactive, and results-driven.
• Excellent organizational and time management in a fast-paced setting.
• Willingness to travel up to 15% for customer visits and tradeshows.
• CRM experience is a plus.

Responsibilities

• Proactively connect with customers via calls, emails, and virtual meetings.
• Execute outbound sales campaigns and follow up on leads.
• Understand needs and recommend tailored product solutions.
• Nurture leads and guide customers through the sales process.
• Maintain product knowledge to answer questions.
• Enter orders and collaborate with customer service for smooth handoff.
• Collaborate with sales team to achieve goals.
• Represent pc/nametag professionally.

Job description

Sales Development Representative

Do you enjoy building strong customer relationships and finding opportunities to grow business? If you're looking to work for a company that is upbeat, supportive, and a 5x recipient of Madison's "Top Workplaces" Award, let's connect! pc/nametag is part of Avery Products Corporation, which means you get the best of both worlds: the close-knit culture of a 90+ person team, backed by the strength and success of a growing global network.

pc/nametag is looking for a Sales Development Representative to join our growing team! In this role, you'll connect with potential and existing customers, build relationships, and turn sales opportunities into new business. You'll spend most of your time nurturing leads, understanding customer needs, and recommending solutions that help drive sales growth, while also prospecting for new customers.

If you enjoy connecting with people, taking initiative, and achieving results in a fast-paced, team-oriented environment, this could be a great fit for you!

Your Day As a Sales Development Representative

• Proactively connect with potential and existing customers through daily outbound calls, emails, and virtual meetings to build relationships and generate sales opportunities.
• Execute outbound sales campaigns, including following up on leads, reconnecting with past customers, and engaging tradeshow prospects.
• Understand customer needs and recommend tailored product solutions through consultative selling techniques.
• Identify opportunities to upsell and cross-sell products while delivering an exceptional customer experience.
• Nurture leads and guide customers through the sales process, following up consistently to turn opportunities into sales.
• Maintain strong product knowledge to confidently answer questions and help customers find the right solutions.
• Manage customer information, sales activities, and follow-ups in HubSpot CRM, ensuring accurate and detailed records.
• Enter customer orders as needed and collaborate with the customer service team to ensure a smooth handoff and positive customer experience.
• Collaborate with the sales team to develop strategies, achieve individual sales goals, and contribute to overall team success.
• Represent pc/nametag professionally while building positive relationships with customers and coworkers.

Your Qualifications

• 2+ years of customer service, sales, or prospecting experience preferred
• Strong verbal and written communication skills, with the ability to confidently engage customers and build relationships
• Self-motivated and results-driven, with a proactive approach to customer outreach, follow-up, and achieving sales goals
• Strong problem-solving skills with the ability to understand customer needs, recommend solutions, and identify opportunities to grow sales.
• Excellent organizational and time management skills, with the ability to prioritize tasks and adapt in a fast-paced environment
• Comfortable working in a call center environment and making daily outbound calls
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel
• Ability to type accurately at least 40 words per minute
• High school diploma or equivalent required
• Willingness to travel occasionally for customer visits and tradeshows (up to 15%)
• Experience with CRM systems and/or the meetings and events industry is a plus
• Ability to work Monday - Friday, between the hours of 8am to 5pm

Who We Are

At pc/nametag, we believe meaningful connections are created through shared experiences. That's why we've made it our mission to create a more connected world through innovative, socially conscious products and service offerings. Best known for our customizable identification items like name badges, lanyards, and ribbons, pc/nametag helps business and event professionals deliver unforgettable meetings, conferences, and gatherings that make an impact.

What We Offer

Our employees are our greatest asset. That's not just a catchy phrase - it's the pc/nametag way! We support you by offering tons of opportunities for growth, development, and support. Plus, we've also got you covered with full benefits, PTO, and more:

• Competitive Pay: Receive compensation commensurate with experience.
• Comprehensive Benefits: Includes health, dental, 11 paid holidays, and more.
• Amazing 401(k): Save for the future with our 401(k)-match program.
• Generous PTO: Enjoy paid time off starting at 16 days per year.
• Gainshare Bonus Plan: Celebrate company success with financial bonuses.
• Hybrid Environment: Support work/life balance with the flexibility you need.
• Growth Opportunities: Support your professional development year-round.

Did we mention we love having fun? Happy hours, team outings, catered lunches, themed dress-up days, and ice cream socials are just a few examples of activities we host to infuse fun into the workweek.

Join the Tag Team!

If you're ready to join a company where you can learn, grow, and celebrate your hard work in a supportive environment, pc/nametag is the place for you. Learn more by visiting our website at pcnametag.com.