Sales Development Representative

Thread; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

A managed IT services company located in Houston is seeking a full-time Sales Development Representative. This role involves reaching out to potential customers, making over 60 calls daily, and scheduling meetings to promote the company's service experience platform. Ideal candidates will have communication skills, some experience with Managed Service Providers, and the ability to travel. The company champions equal opportunity and aims to create an inclusive environment for all.

Qualifications

• Experience with Managed Service Providers or MSP channel products is a plus.
• Strong communication skills, both verbal and written required.
• Ability to travel for industry functions.

Responsibilities

• Conduct 60+ calls per day to prospective customers.
• Qualify marketing leads and respond to inquiries.
• Setup and attend tradeshows and in-person events.

Skills

Time management

Multitasking

Customer communication

Presentation skills

Tools

HubSpot

Job description

At Thread, we are on a mission to revolutionize the managed IT services industry by enabling service magic for managed IT service providers (MSPs) and their clients.

Thread is looking for a full‑time Sales Development Representative. This person will reach out to prospective customers and evangelize Thread's service experience platform. To be successful in this role, you will be continuously meeting and communicating with new people and sharing about Thread. You’ll be scheduling meetings for them to learn about Service Magic that Thread provides. This position requires (and provides) travel to industry function for various periods of time.

What you’ll do

• This position is quota carrying
• Call and email prospective customers; 60+ calls per day expected
• Work to qualify marketing leads and respond to day-to-day inquiries generated from marketing
• Teach prospects the benefits of Thread (training will be provided)
• Conduct Pre/Post-sale activities; setup and attendance at tradeshows and in-person events
• Identify customers need and share how Thread can assist them
• Communicate with co-workers through e‑mail, Slack and/or verbally
• Adapt to change productively and handle other essential tasks as assigned

Who you are

• You are an innovator, collaborator and life‑long learner
• You are radical, intentional, and customer‑crazy
• You are great at time management & multitasking
• You have a bias for action and seek novel ways to improve your surroundings
• You approach challenges with an open mind and are willing to experiment, fail fast, learn and iterate

What you should have

• Any Managed Service Provider experience and/or MSP channel products is a plus
• Previous experience working for, or selling to IT Managed Services Providers (MSP) is a plus
• Strong in‑person and on‑screen presentation skills
• Excellent phone, verbal and written communication skills
• Experience with HubSpot is nice but not mandatory
• Must be authorized to work in the United States
• Must be able to travel

Thread is an equal opportunity employer. We aim to create an environment where every team member at Thread feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.