Sales Development Representative

Thread Magic, Inc.; Houston (TX); Ibrido; USD 45.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Collaborative work environment

Descrizione del lavoro

Thread is seeking a quota-carrying sales professional to call and email prospective customers, averaging 60+ calls per day, and to qualify marketing leads. You will demonstrate Thread’s value, conduct trainings, and support events to showcase our IT service solutions.

Ideal candidates bring MSP channel experience, strong communication and customer-service skills, and the ability to travel as needed. Join a VC-backed startup offering growth, a collaborative environment, and competitive

Competenze

• Experience in selling to MSPs or MSP channels is preferred.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and meet quotas.
• Strong presentation and demo capabilities.
• Authorized to work in the United States and willing to travel.

Mansioni

• Call and email prospective customers; 60+ calls per day expected.
• Qualify marketing leads and respond to day-to-day inquiries.
• Demonstrate product benefits and conduct trainings as needed.
• Support pre/post-sale activities and participate in events.
• Identify customer needs and articulate Thread solutions.
• Collaborate with teammates via email, Slack, and meetings.

Conoscenze

Prospecting

Communication

Customer service

Time management

Sales experience

Strumenti

HubSpot

Descrizione del lavoro

About Thread

No one wants to feel like just another number—especially when they need help with an urgent issue at work.

But, in a world where we can connect with family, friends, our favorite brands, and sometimes even celebrities on-demand, most service providers still ask users to drop what they’re doing, look for contact information, and choose one of two support options: bad, or worse. Either call a 1-800 number and sit on hold, or email [e-mail] (mailto:[e-mail]) and wait for a reply.

At best, the user’s real‑time request for help turns into [Ticket: #####] in the queue; and, in an industry where service is the product, the provider signals quite clearly which customer will always matter most: “Next in line.”

At Thread, we’re on a mission to help IT service providers turn users’ worst workdays into moments of magic. We’re a VC-backed startup built by high-performance technologists with fundamental passion for service. Our heroes are people who feel most alive when doing what they’re great at in service of other people*.* We believe every thread is a call to adventure, and nothing delights us more than helping our partners deliver delightful service experiences that brighten user journeys.

What You'll Do

• This position is quota carrying.


• Call and email prospective customers; 60+ calls per day expected.


• Work to qualify marketing leads and respond to day-to-day inquiries generated from marketing.


• Teach prospects the benefits of Thread (training will be provided).


• Conduct Pre/Post-sale activities; setup and attendance at tradeshows and in-person events.


• Identify customers need and share how Thread can assist them.


• Communicate with co-workers through e-mail, Slack and/or verbally.


• Adapt to change productively and handle other essential tasks as assigned

What You Should Have

• Any Managed Service Provider experience and or MSP channel products is a plus.


• Previous experience working for, or selling to IT Managed Services Providers (MSP) is a plus.


• Strong in-person and on-screen presentation skills.


• Exceptional customer service skills.


• Excellent phone, verbal and written communication skills.


• Experience with HubSpot is nice but not mandatory.


• Must be authorized to work in the United States.


• Must be able to travel.

Who You Are

• You are an innovator, collaborator and life-long learner.


• You are radical, intentional, and customer-crazy.


• You are great at time management & multitasking.


• You have a bias for action and seek novel ways to improve your surroundings.


• You approach challenges with an open mind and are willing to experiment, fail fast, learn and iterate.

What we Offer

• Competitive salary and benefits


• Opportunities for growth within the company


• A collaborative and innovative work environment