Sales Development Representative

UFP Retail, LLC; Hamilton (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

ProWood, a division of UFP Industries, is seeking an SDR to drive new sales through stores’ Special Orders and Contract programs. You will educate customers, promote products, and build lasting relationships with a growing customer base.

You will work under the supervision of a ProWood Regional Sales Manager, promoting, educating and showcasing products while pursuing new opportunities and maintaining CRM records.

Qualifications

• Minimum 1 year of work experience in customer service.
• Experience utilizing basic sales techniques and identifying sales leads.
• Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in the English language in reading, writing and speaking.

Responsibilities

• Generate new sales through stores' Special Orders program and Contract sales.
• Educate customers on products and solutions and maintain positive relationships with customers.
• Promote, educate and showcase products as part of the role.
• Drive Special Order Sales at the Pro Desk and support Pro Events.
• Manage CRM records and address customer concerns and problems.

Skills

Customer service experience

Sales techniques

English proficiency

Education

Bachelor’s degree in business administration, marketing or related discipline

Job description

Company Overview: ProWood, a division of UFP Industries, is the industry’s leading manufacturer of pressure-treated lumber products and distributor of premier building materials. We offer durable, high-performance products designed to last in the real world. Our customers are the hard-working people who take pride in their work, pay attention to the details, and want to create projects that last – and we are committed to support them every step of the way.

Job Summary As a SDR, you will play a crucial role in the Retail sales process by identifying and pursuing new sales opportunities, growing special order sales and developing and maintaining positive relationships with customers. Promoting, educating and showcasing products will be also part of your role. You will work under the supervision of a ProWood Regional Sales Manager.

Principle Duties & Responsibilities

Sales Generates new sales through stores Special Orders program and Contract sales. Educates customer on products and solutions Services and maintains positive relationships with the current customer base. Generates new sales by introducing and promoting new products and services. Drives Special Order Sales at the Pro Desk Supports Pro Events Supports Independent Lumber Yard Service– PKs, samples, lit, displays CRM Management utilization and tracking Visits customers in accordance with a proposed schedule and assist addressing customer concerns and problems. Seeks prospective new accounts and customers to increase their sales volume. Ensures adequate stocking levels of product and product literature POP materials are present and available for consumers. Inspects product quality and monitor inventory levels. Prepares various reports and correspondence as required Performs other duties as required

Training

• Generate sales based on company standards and expectations.
• Negotiate with customers to grow sales.
• Understand the importance of gross margin and the company’s collection process.

Behavior

• Responsible and trustworthy to work under little supervision
• Highly motivated and enthusiastic

Qualifications

• Work Experience, Certifications and Education Minimum 1 years of work experience in customer service.
• Experience utilizing basic sales technics and identifying sales leads.
• Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in the use of the English language in reading, writing and speaking.

The Company is an Equal Opportunity Employer.