Sales Development Manager - East

United States Digital Space LLC; New York (NY); Hybrid; USD 142,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible vacation

Parental leave

Gym & phone allowance

Remote work stipend

Lunches/dinners provided

Job summary

United States Digital Space LLC in New York is seeking an experienced SDR leader to hire, onboard, and develop high-performing talent. You will build a data-driven outbound and inbound strategy, partner with Marketing, RevOps, and Sales, and drive KPIs and SLAs.

This role offers equity, competitive location-based pay, and a suite of benefits including medical, dental, vision, flexible vacation, parental leave, gym and phone allowance, and a remote work stipend for a thriving hybrid environment.

Qualifications

• 2+ years SDR leadership in a high-growth technology company.
• Located in the NYC Area and willing to commute to the office up to 3x per week.
• Deep understanding of modern SDR processes and tools (Gong, LinkedIn Sales Navigator, 6sense, ZoomInfo).
• Experience executing outbound multichannel strategy and optimizing playbooks.
• Proven track record of exceeding quota while leading a team and as an individual contributor.
• Strong analytical experience with pipeline goals and forecasting.
• Experience partnering with AEs, Marketing, and RevOps to align on ICP and messaging.

Responsibilities

• Hire, onboard, and develop exceptional SDR talent.
• Build and iterate on a data-driven outbound and inbound strategy.
• Foster a winning culture of accountability and performance.
• Motivate the team through incentives and contests.
• Uplevel SDRs and help them grow into AEs and managers.
• Report on SDR KPIs to ensure KPIs and SLAs are hit daily.
• Partner cross-functionally with Marketing, RevOps, and Sales on key initiatives.

Skills

SDR leadership

NYC area

Cross-functional partner

Quota attainment

Forecasting

Data-driven strategy

Outreach planning

Tools

Gong

LinkedIn Sales Navigator

6sense

ZoomInfo

Job description

the company unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. the company’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use the company to power world-class customer experiences every day.

Born from the Stanford AI Lab, the company has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. the company’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining the company to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at the company.

RESPONSIBILITIES

• Hire, onboard, and develop exceptional SDR talent
• Build & iterate on a data-driven Outbound & Inbound strategy
• Foster a winning culture of high accountability and performance
• Motivate the team through lucrative incentives and contests
• Uplevel SDRs and help them grow into our future AEs and managers
• Report on SDR KPIs to ensure that KPIs and SLAs are hit daily
• Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives

QUALIFICATIONS

• 2+ years of sales / SDR leadership experience in a high-growth technology company
• Located in the NYC Area and willing to commute to the office up to 3x per week (Monday, Wednesday, Friday)
• Deep understanding of modern SDR processes and tools such as Gong, LinkedIn Sales Nav, 6sense, Zoominfo, etc.
• Experience executing an outbound multichannel strategy and optimizing playbooks
• Consistent track record of exceeding quota while both leading a team and as an individual contributor
• Strong analytical experience with experience managing pipeline goals and forecasting
• Experience partnering with AEs, Marketing, and RevOps to align on ICP, messaging, internal processes, etc.

Perks & Benefits:

• We offer the company employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Monthly Gym & Phone allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunches and dinners included for in-office employees via Grubhub

Compensation at the company:

the company’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.

OTE Range:

$142,000 to $190,000 + Offers Equity