Sales Development Associate (Talent Reserve Program)

FedEx; South San Francisco (CA); On-site; USD 56,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics seeks a Sales Development Associate to join the Sales Development team. This training-focused role is designed for sales professionals preparing for permanent geographic territory alignment, providing coverage across unassigned markets.

It emphasizes learning, shadowing, and development rather than quota ownership. Applicants must meet minimum education or experience at application or within 120 days.

Qualifications

• Bachelor’s degree (or equivalent) required or four years of B2B sales experience.
• One year of the Company’s B2B sales experience acceptable.
• Demonstrated involvement or leadership in school or community organizations is a plus.

Responsibilities

• Participates in structured onboarding and sales training covering products and CRM tools.
• Joins in shadowing with SMB roles to observe cold outreach and lead qualification.
• Participates in joint calls, call cycling, and field visits to build sales competencies.
• Assists active SDR territories with background research and outbound outreach without quotas or territory ownership.
• Participates in performance coaching, call reviews, and pipeline reviews with leadership.
• Fulfills other duties and special sales projects as assigned by leadership.

Skills

Sales training

Lead qualification

Cold outreach

Field visits

Education

Bachelor’s degree (or equivalent)

Tools

CRM systems

Job description

As a member of the Sales Development team, the Sales Development Associate is a development-focused role designed for sales professionals preparing for permanent geographic territory alignment.

Rather than maintaining primary ownership of a single assigned territory, the Reserve SDR undergoes rigorous sales training and job shadowing while providing agile, overflow, and interim coverage across unassigned, open, or high-volume market territories.

This is an “Offer in Advance” requisition. Applicants must meet the minimum education and experience qualifications at the time of application OR currently meet minimum experience qualifications and meet the minimum education requirements within 120 days of applying. Offers of employment will be contingent upon successful completion of these requirements before Day 1.

Essential Functions

• Structured Onboarding & Learning: Participates actively in sales training programs covering company products, services, supply chain solutions, CRM systems, and data-driven selling tools.
• Peer Shadowing & Mentorship: Conducts structured job shadowing with other SMB roles to observe best practices in cold outreach, lead qualification, value proposition delivery, and opportunity handoffs.
• Joint Call Participation: Engages in joint customer calls, call cycling, and field visits with experienced team members to build practical sales competencies and industry acumen.
• Developmental Pipeline Support:In a training and support capacity, assists active SDR II territories with background research, outbound outreach, and prospective lead qualification under a secondary territory mapping framework. This position does not carry direct sales quotas, territory ownership, or incentive compensation eligibility.
• Performance Tracking & Feedback:Actively participates in regular performance coaching, call reviews, and pipeline reviews with sales leadership to accelerate readiness for permanent territory assignment.
• Other Duties:Performs other duties and special sales projects as assigned by leadership.

Minimum Education/Minimum Experience

To be considered for this position, candidates must meet one of the following criteria:

Bachelor’s degree (or equivalent); OR

Four (4) years of business-to-business (B2B) sales experience; OR

One (1) year of the Company’s business-to-business (B2B) sales experience.

Preferred Qualifications: Demonstrated Involvement or leadership in school, community, athletic or professional organizations. Experience working collaboratively in team based environments. B2B or high-value B2C sales experience using digital tools & CRM.High Volume Prospecting activities and/or inbound virtual customer support experience.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: FEC_SH25 $26.70/hr - $32.04/hr

Additional Details: This is a customer-facing role that requires regular in person meetings. Candidates must live within a 50 mile radius of San Francisco, CA or surrounding cities within the territory.

Pay Transparency

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

California Fair Chance

Qualified applicants with arrest or conviction records will be considered for employment in accordance with Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance,and the California Fair Chance Act.

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [e-mail].

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)