Sales Desk Manager

L0740 DCH Ford of Thousand Oaks; Triunfo Corner (CA); On-site; USD 167,000 - 246,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Disability insurance

401(k) retirement plan

Employee Stock Purchase Plan

Vehicle purchase discounts

Wellness programs

Job summary

DCH Ford of Thousand Oaks is seeking an Experienced Sales Desk Manager to lead and develop the sales team. You will train staff, drive sales targets, and enhance customer experience in partnership with Lithia & Driveway.

Qualifications include 2+ years as an Automotive Sales Manager, proven leadership, and a valid driver's license. CDK knowledge is a plus. This on-site role offers a California salary with performance-based incentives and comprehensive benefits.

Qualifications

• 2+ years of experience as an Automotive Sales Manager.
• Proven leadership and staff development capabilities.
• CDK knowledge is a plus.
• Valid driver's license in your state.

Responsibilities

• Train and develop all sales staff to meet targets and deliver excellent service.
• Manage daily sales activities and coaching of the team.
• Ensure sales goals are attained and monitor performance metrics.
• Address and resolve customer concerns to improve satisfaction.

Skills

Leadership

Customer engagement

Staff development

Training

Education

High School diploma or equivalent

Tools

CDK knowledge

Job description

Dealership: L0740 DCH Ford of Thousand Oaks DCH Ford of Thousand Oaks Sales Desk Manager

Drive Your Career Forward with Lithia & Driveway At DCH Ford of Thousand Oaks part of Lithia & Driveway, we're powered by people and driven to deliver results. As one of the largest automotive retailers in North America, we're focused on growing leaders who want to make an impact – both in their store and across the company. We are looking for an Experienced Sales Manager to lead, develop, and inspire our sales team at DCH Ford of Thousand Oaks. You will be a key driver of performance, culture, and customer experience. You will report to the General Manager in this role.

Why Join Our Team?

We don't just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results. At DCH Ford of Thousand Oaks and Lithia & Driveway, you'll find:

• Opportunities for advancement across a national network
• Leadership development through our internal learning programs
• A high-performance culture that recognizes and rewards results
• The ability to influence store success and shape your team

What You'll Do

The Automotive Sales Desk Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved. This individual is responsible for training, and development of all sales staff. Ensure sales goals are attained Manage daily activity and training of the sales staff Ensure salespeople are engaging with customers Address and resolve customer concerns

What You'll Bring

2+ years of experience as an Automotive Sales Manager

REQUIRED

Previous work history of leading a high performing sales team

REQUIRED

Domestic experience a PLUS CDK knowledge a PLUS Acceptable driving record and a valid driver's license in your state of residence.

Total Rewards

The California salary pay range for this position is $15,000.00 - $22,000.00 monthly. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commissions off Department Net and bonuses based on Manufacturer Approvability, Total Units, Net PVR and Product Penetration. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!