Sales Desk Manager

Lithia Motors; Bryan (TX); On-site; USD 135,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

401(k) Retirement Plan

Employee Stock Purchase Plan

Paid Holidays & PTO

Short and Long-Term Disability

Life Insurance

Vehicle Purchase Discounts

Job summary

Bryan dealership Lithia Chrysler Dodge Jeep Ram Fiat of Bryan is seeking a proven Sales Desk Manager to lead a high-volume team. You will desk deals, coach sales consultants, and partner with Finance Managers to structure profitable transactions.

This onsite role offers a comprehensive benefits package and the opportunity to advance within Lithia & Driveway's network.

Qualifications

• 3+ years automotive sales leadership experience in a franchised dealership.
• Proven ability to desking deals and drive profitability.
• Strong knowledge of finance programs and trade appraisals.

Responsibilities

• Desk and structure vehicle transactions to maximize profitability with a customer-focused approach.
• Partner with Sales Consultants to improve closing ratios and satisfaction.
• Review pricing, trade valuations, lender programs, and payment options.
• Assist customers with vehicle selection, negotiations, and deal presentations.
• Increase sales volume, gross profit, and customer retention goals.
• Monitor showroom traffic, appointments, lead management and CRM performance.
• Develop Sales Consultants through daily engagement and mentorship.
• Conduct sales meetings focused on accountability and process improvement.
• Collaborate with Finance Managers for smooth transactions and deliveries.
• Monitor inventory levels, aging units and merchandising strategies.

Skills

Sales leadership

Desking deals

Team coaching

Profitability driving

Finance programs understanding

Trade appraisals

Education

High School diploma or equivalent

Job description

Dealership:L0173 Lithia Chrysler Dodge Jeep Ram Fiat of Bryan College StationBryan Chrysler Dodge Jeep Ram - Sales Desk ManagerAt Bryan Chrysler Dodge Jeep Ram, we don't just sell vehicles, we create exceptional customer experiences and develop automotive leaders. As part of Lithia & Driveway, one of North America's largest automotive retailers, we're looking for a proven Sales Desk Manager. This individual thrives in team leadership and knows how to drive performance while developing the sales team.If you're passionate about desking deals, coaching sales professionals, and helping a growing dealership reach the next level, this is your opportunity. Our Desk Managers report the General Manager, and is an onsite position at the store.Why Join Our Team?Bryan Chrysler Dodge Jeep Ram is a high-volume, growth-focused dealership serving the heart of Aggieland. With a client-focused reputation, loyal customer base, and support from one of the largest automotive groups in the country, you'll have the resources, inventory, and career opportunities to maximize your success.Career advancement opportunities across more than 300 dealerships nationwideIndustry-leading leadership development programsA performance-driven culture that rewards excellenceThe opportunity to affect store growth and profitabilityComprehensive benefits package including Medical, Dental, Vision, 401(k), Employee Stock Purchase Plan, PTO, and moreWhat You'll DoThe Sales Desk Manager plays a critical leadership role in driving dealership sales performance, profitability, and customer satisfaction. This position partners closely with Sales Consultants, Finance Managers, and dealership leadership to structure deals, coach the sales team, and ensure every customer receives an outstanding experience.Desk and structure vehicle transactions to maximize profitability while maintaining a customer-focused approachPartner with Sales Consultants throughout the sales process to improve closing ratios and customer satisfactionReview pricing, trade valuations, lender programs, and payment optionsAssist customers with vehicle selection, negotiations, and deal presentations when neededIncrease sales volume, gross profit, and customer retention goalsMonitor showroom traffic, appointments, lead management, and CRM performanceDevelop Sales Consultants through daily engagement and mentorshipConduct sales meetings focused on accountability, process improvement, and resultsCollaborate with Finance Managers to ensure smooth transactions and deliveriesMonitor inventory levels, aging units, and merchandising strategiesResolve escalated customer concernsSupport recruiting, onboarding, and developing top-performing sales talentMaintain accurate sales forecasting, reporting, and operational complianceWhat You'll Bring3+ years of automotive sales leadership experience in a franchised dealership environmentStrong experience desking deals and driving dealership profitabilityProven ability to develop and motivate high volume sales teamsProven success desking deals and driving sales profitability.Strong understanding of finance, lender programs, and trade appraisals.Total RewardsWe offer a comprehensive benefits package designed to support you and your family, including:$135,000- $200,000 per yearThis is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes a base/hourly/draw offset and the ability to collect commission and bonus based on performance.Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.