Sales Data Entry Specialist

Valley Forge & Bolt Mfg. Co.; Phoenix (AZ); On-site; USD 45,000 - 75,000; Full time

Job summary

Valley Forge & Bolt Mfg. Co. in Phoenix, AZ is seeking an Inside Sales Specialist to respond to quotes, engage customers by phone and email, and coordinate export documentation for international accounts.

You will enter received orders, provide product selection assistance, and nurture long-term relationships with key decision-makers. The role requires 2–5 years in sales of technology/manufactured products, strong written and verbal communication, and proficiency with CRM, ERP systems, and MS

Qualifications

• High attention to detail and organization is required.
• Inside sales experience serving international customers and coordinating export documentation preferred.
• Experience with manufacturers or manufacturer representatives preferred.
• 2–5 years' experience in sales of technology/engineered/manufactured products.
• A positive attitude with ability to thrive in a small company and build strong relationships.
• Must be persistent, action-oriented, results-driven and self-motivated.
• Excellent written and verbal communication skills.
• Strong organizational skills, ability to set priorities and meet deadlines.
• Experience using CRM software, Microsoft Office applications, and ERP systems (Visual would be plus).
• Safety sensitive position with drug-free workplace policy.

Responsibilities

• Complete and respond to quotes per customer request
• Apply strong interpersonal skills via phone and email to engage customers and understand needs
• Respond timely and accurately to tasks and resolve issues
• Enter received orders
• Provide applications and product selection assistance to customers
• Regular outbound calling for follow-up on quotes, opportunities, and leads
• Maintain account relationships with key decision-makers at accounts
• Learn about the industry and competitors' products and capabilities
• Safety Sensitive Position
• Other duties as needed or required

Skills

Inside sales

Customer engagement

Communication skills

Relationship building

Problem solving

Organization

Persistence

Tools

CRM software

ERP systems

Microsoft Office

Job description

Essential Functions / Responsibilities

• Complete and respond to quotes per customer request
• Apply strong interpersonal skills via phone and email, to engage and understand customers' true needs and offer optimal solutions
• Respond in a timely and accurate manner to all incoming tasks and outbound activities and resolve issues
• Enter received orders
• Provide applications and product selection assistance to customers
• Regular outbound calling for follow-up on quotes, opportunities, and leads
• Maintain account relationships with key decision-makers' at assigned accounts and cultivate long-term relationships
• Learn about the industry and competitors' products, services, and capabilities
• Safety Sensitive Position
• Other duties as needed or required

Work Environment

The primary work environment is the office. Secondary work environment is the production floor.

• Employee may be required to lead production shop tours
• Employee will have meetings in the shop requiring the wearing of personal protective equipment
• Ability to assist a machine operator to understand process flow
• Ability to be aware of surroundings for safety concerns
• Able to lift up to 30 lbs and operate office equipment such as computers, copy machines, etc
• Able to sit for prolonged time periods plus occasional walking to stooping

Required Skills and Qualifications

• HIGH ATTENTION TO DETAIL & ORGANIZATION REQUIRED
• Inside sales experience serving international customers and coordinating export documentation preferred
• Experience working for or with a manufacturer or manufacturer's representative preferred
• 2-5 years' experience in sales of technology/engineered/manufactured products
• A positive attitude along with the ability to thrive in a small company environment and build strong relationships with coworkers, customers and partners
• Must be persistent, action-oriented, results-driven and self-motivated
• Excellent written and verbal communication skills
• Strong organizational skills, ability to set priorities and meet deadlines
• Experience using Customer Relationship Management software, Microsoft Office applications, and ERP systems (Visual would be plus)

Special Requirements

• Safety Sensitive: This job is designated by Valley Forge & Bolt Mfg. Co. as a safety-sensitive position because it includes tasks or duties that Valley Forge & Bolt Mfg. Co. in good faith, believes could affect the safety or health of the employee performing the task or others (ARS 23-493). An applicant or incumbent may be disqualified, disciplined, or terminated, if they are determined to be positive for marijuana or its metabolites, regardless of cardholder status
• Drug-Free Workplace Act of 1988. Valley Forge & Bolt Mfg. Co. is a federal contractor. Applicants who receive a conditional offer of employment will be subject to urinalysis and/or blood screening or other medically recognized tests designed to detect the presence of alcohol and/or drugs as a condition of employment

Further, as a condition of continued at-will employment, employees are subject to urinalysis and/or blood screening or other medically recognized tests designed to detect the presence of alcohol and/or drugs as set forth in the Company's Drug-Free and Alcohol-Free Workplace Policy and Substance Abuse policy. Refusal to take such tests may result in withdrawal of a conditional offer of employment or termination of employment.

Applicants will be considered without discrimination because of race, color, religion, sex, national origin, ancestry, citizenship, age, physical or mental disability, veteran or military status, genetic information, pregnancy, or any other category protected by applicable law. Valley Forge & Bolt Mfg. Co. also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.