Sales & Customer Success Associate

SS Group; Atlanta (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Social Status Solution is seeking an ambitious Sales & Customer Success Associate in Atlanta to drive in-person presentations, educate potential customers, and expand market reach. You will deliver personalized purchasing experiences, identify needs, and collaborate with sales teams to hit targets.

Preferred candidates have a high school diploma (Bachelor’s preferred) and 1–3 years in sales or customer service, with reliable transportation for daily on-site activities.

Qualifications

• Requires strong communication and interpersonal skills for face-to-face presentations.
• Demonstrates ability to identify customer needs and tailor sales approaches.
• Comfortable with daily travel to office and events.

Responsibilities

• Deliver in-person presentations to educate potential customers about products and promotions.
• Increase customer satisfaction and generate sales through personalized service.
• Identify customer needs and customize sales purchases accordingly.
• Utilize product knowledge and market research to upsell and drive revenue.

Skills

Persuasive communicator

Entrepreneurial spirit

Team-spirited

Solution-oriented

Professional representation

Education

High School Diploma or equivalent

Bachelor’s Degree in Business/Management/Entrepreneurship/Communications or related fields

Job description

Social Status Solution's successful impact in the telecommunications industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Atlanta, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions, expand their market reach, and continue to help them dominate in the telecommunications industry! To successfully achieve our vision, we are seeking ambitious, zealous, and pioneering individuals to join our team as Sales & Customer Success Associate.

Responsibilities of a Sales & Customer Success Associate:

• Deliver in-person presentations to potential customers and educate them on the benefits of our client’s products, services, and promotions
• Increase customer satisfaction and create sales by providing potential customers utmost customer service and a personalized purchasing experience through face-to-face communication and active listening
• Identify a potential customer’s needs, troubleshoot to resolve any of their problems, and customize their sales purchases according to what best fits their needs
• Utilize product knowledge, competitive pricing, and market research to upsell our client’s products and services and drive up our sales revenue
• Ensure that the customer’s contact information, installation dates, and sales package is recorded accurately
• Strategize with our fellow Sales & Customer Success Associate in team settings on effective sales techniques that increase customer engagement
• Maintain current knowledge on our client’s products, services, promotions, sales targets, and campaign goals by attending all virtual conference calls and on-site training
• Collaborate with our Sales Executives, senior-level Customer Service team members, and other Sales & Customer Success Associates to establish and attain all sales targets and goals

Sales & Customer Success Associate Skills Preferred:

• Persuasive communicator that successfully paints the picture to our targeted audience
• Entrepreneurial spirit and competitive drive to exceed our client’s goals and expectations
• Team-spirited and adaptive to working in fast-paced environments
• Solution-oriented and takes initiative to finding answers instead of staying complacent with current challenges
• Professional representation of our clients and dedicated to building long lasting relationships to our consumers

Basic Qualifications of a Sales & Customer Success Associate:

• High School Diploma or equivalent experience related to a Sales & Customer Success Associate
• Bachelor’s Degree in Business Administration, Management, Entrepreneurship, Communications or other related fields preferred
• 1-3 years of experience working in Sales, Promotions, Customer Service, or other related fields preferred
• Reliable transportation to on-site location

The Entry-Level Sales Associate position requires daily travel to our office and events.

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