Sales & Customer Service Support

Massage Envy; Corinth (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Free massage service

Product discounts

Job summary

Massage Envy Corinth is hiring for full- and part-time positions. We value passion for wellness, support growth, and deliver exceptional guest experiences.

Expect a base wage of $13.00/hour with tips, bonuses, and commissions, plus benefits for full-time staff. Roles involve helping clients, promoting Total Body Care, and scheduling services while building a loyal client base through in-person and email/phone outreach.

Qualifications

• Retail or sales experience preferred.
• Strong math and computer skills.
• Excellent people skills and guest relationship ability.
• Knowledge of massage and skincare services helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; book and upsell future appointments.
• Greet clients, schedule services, answer calls and respond to emails.
• Grow and retain a client base through in-person and outreach channels.

Skills

Customer service

Math skills

Computer skills

People skills

Multitasking

Job description

4451 FM 2181, STE 130, Corinth, TX 76210 Massage Envy - Koran Winters

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Corinth, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $13.00-13.00/hourly plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental, and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits, and compensation are set by each franchisee and vary by location