Sales & Customer Service Associate

Massage Envy; Corinth (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Referral program

Employee assistance program

Flexible schedule

Product and service training

Employee discounts

Job summary

Massage Envy Corinth is hiring, offering both full-time and part-time roles. The team focuses on total body care, wellness education, and scheduling while delivering outstanding customer service in a friendly environment.

Full-time employees receive employer-paid health plans, a 401(k) match, paid time off, training, and opportunities for career growth through a supportive leadership team.

Qualifications

• Experience in retail or sales is preferred.
• Strong mathematical and computer skills.
• Excellent people skills and the ability to build rapport with guests.
• Interest in massage and skin care services is helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and Wellness Program; book future services and upsell homecare products.
• Maintain clinic flow by greeting clients, scheduling, answering calls, and responding to emails.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Customer service

Sales

Math skills

Computer skills

Multitasking

People skills

Job description

4451 FM 2181, STE 130, Corinth, TX 76210 Massage Envy - Koran Winters

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Corinth, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

• Competitive base pay of $13.00-13.00/hourly plus tips, bonuses, and commissions
• Sign on BONUS for full-time employees
• Employer-paid healthcare including medical, dental, and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Discounts on products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location