Sales & Customer Service Specialist — Growth & Bonus

InjectorsDirect.com; San Luis Obispo (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

A leading parts distribution company in San Luis Obispo is seeking a Sales and Customer Service Representative. This role involves handling customer inquiries through calls, emails, and chats, with a focus on delivering high-quality service. Candidates should be detail-oriented and able to manage a high volume of calls. The position offers competitive hourly pay, performance-based bonuses, and a comprehensive benefits package including medical, dental, and vision insurance.

Qualifications

• Experience in a customer service role is preferred.
• Basic phone and computer skills required.
• Ability to handle 50+ calls per day.

Responsibilities

• Handle inbound and outbound phone calls, emails, and chats.
• Accept orders and answer customer questions.
• Address warranty issues and other concerns.

Skills

Customer service

Attention to detail

Computer skills

Communication

Tools

Salesforce

Apple products

Job description

A leading parts distribution company in San Luis Obispo is seeking a Sales and Customer Service Representative. This role involves handling customer inquiries through calls, emails, and chats, with a focus on delivering high-quality service. Candidates should be detail-oriented and able to manage a high volume of calls. The position offers competitive hourly pay, performance-based bonuses, and a comprehensive benefits package including medical, dental, and vision insurance.