Sales & Customer Service Associate

Massage Envy Franchising, LLC; Riverdale (IL); On-site; USD 32,000 - 40,000; Full time

Job summary

A Massage Envy franchise in Riverdale is seeking candidates who are passionate about customer care and wellness. The successful applicant will provide exceptional service, promote wellness programs, and build strong relationships with clients. Competitive pay begins at $16/hr, along with flexible scheduling and various employee benefits.

Benefits

401(k) retirement plan after 3 months

Paid time off (PTO)

Flexible schedule

Discounted services and retail products

Generous compensation plan with bonus opportunities

Qualifications

• Previous retail or sales experience preferred.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and promote Total Body Care.
• Support clinic flow by scheduling services and addressing questions.
• Help grow and retain a client base.

Skills

Critical thinking

People skills

Multitasking

Math skills

Computer skills

Education

High school diploma or equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy Riverdale: 4097 Riverdale Rd., Riverdale, UT 84405

Do you have a passion for helping others? At the Massage Envy Riverdalefranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay starting at $16/hr
• 401(k)retirement plan for all team members after 3 months of employment
• Paid time off (PTO) available for all Employees
• A flexible schedule for a better work/life balance
• Discounted Services & 30% off all retail products
• Generous Compensation plan that rewards your hardwork + Bonus oportunities ALL year long!

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job ID

2023-209623