Sales & Customer Service Associate - Part Time

Massage Envy Franchising, LLC; North Dakota; On-site; USD 28,000 - 35,000; Full time

Job summary

Join a growing community focused on wellness as a customer service associate at a leading franchise. You will play a critical role in providing exceptional service, educating clients about our offerings, and supporting clinic operations, all while enjoying excellent perks and a collaborative culture.

Benefits

Competitive base pay plus bonuses and commissions

Employer-paid healthcare for full-time employees

Paid time off for full time and part time employees

Flexible schedule

Free 1-hour services monthly

50% off additional services

40% off all products

Qualifications

• Previous retail or sales experience preferred.
• Ability to establish positive relationships with clients.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service to clients.
• Promote Total Body Care and related services.
• Support clinic flow through scheduling and answering inquiries.

Skills

Multitasking

Critical Thinking

Communication

Customer Service

Education

High School Diploma

Job description

Overview

4.9 Google Rating! Check out our Reviews!

Where Better Careers Begin!Massage Envy Burke: 5747-B Burke Centre Parkway Burke, VA 22015

Do you have a passion for helping others? At the Massage Envy Burkefranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• Employer-paid healthcare for full-time employees, including medical, dental and vision plans
• Paid time off for full time and part time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free 1-hour stretch service each month
• FREE 1-hour service during your birthday month
• 50% off additional services
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Job ID

2025-237976