Sales & Customer Service Associate

Massage Envy Franchising, LLC; Denver (CO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Front Desk Sales Associate passionate about helping others. This role involves providing exceptional customer service, promoting wellness programs, and supporting clinic operations. Join a supportive community that values individuality and offers growth opportunities. Enjoy competitive pay, flexible schedules, and a range of employee perks including paid time off and discounts on services. If you are ready to make a difference in clients' wellness journeys, we would love to meet you and discuss your potential contributions to our team.

Benefits

Competitive base pay plus unlimited bonuses

Paid Time Off (PTO)

Employee Referral Bonus Program

Flexible schedule

In-depth product and service training

Employee Assistance Program

45% off all products

Long-term career planning and advancement

Qualifications

• Must be 18 years or older with a high school diploma.
• Previous retail or sales experience preferred.

Responsibilities

• Provide outstanding customer service and help clients feel valued.
• Promote Total Body Care and educate clients on services.

Skills

Customer Service

Sales Skills

Critical Thinking

Math Skills

Computer Skills

Multitasking

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Front Desk Sales Associate

Where Better Careers Begin!

Do you have a passion for helping others? At the Massage Envy Cherry Creek franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus unlimited bonuses and commissions
• Paid Time Off (PTO) for full-time team members
• Employee Referral Bonus Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Employee Assistance Program available
• 45% off all products and discounted services
• Long-term career planning and advancement

Qualified Candidates:

• Must be 18 years or older
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID

2025-235524