Sales & Customer Service Associate

Massage Envy; Wayne (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in wellness and fitness services is seeking a Sales & Customer Service Associate to join their vibrant team. This role is perfect for those who are passionate about helping others and are eager to contribute to a positive atmosphere. You will provide exceptional customer service, promote wellness programs, and build lasting relationships with clients. With a commitment to your growth and success, this company offers competitive pay, comprehensive training, and a supportive community. If you thrive in a dynamic environment and want to make a difference, this opportunity is for you!

Benefits

Health Insurance

Matching 401(k)

Paid Time Off

Employee Referral Bonus Program

Employee Assistance Program

Flexible Schedule

In-depth Product Training

Free Massage/Skincare Service

40% Off All Products

Qualifications

• Previous retail or sales experience preferred.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote the value of Total Body Care by educating clients.
• Support clinic flow by greeting clients and scheduling services.

Skills

Customer Service

Sales Experience

Critical Thinking

Math Skills

Computer Skills

People Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Sales & Customer Service Associate role at Massage Envy.

Where Better Careers Begin!

Massage Envy Wayne

Do you have a passion for helping others? At the Massage Envy Wayne franchise, we support and inspire you to be your best while working together to help clients feel their best. We are committed to delivering an excellent experience and growing our member base to support more people on their wellness journey.

Perks & Pay

• Competitive base pay plus bonuses and commissions
• Health insurance for full-time employees
• Matching 401(k)
• Paid time off for full-time employees
• Employee referral bonus program
• Employee Assistance Program
• Flexible schedule for better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• 40% off all products

Qualified Candidates

• High school diploma (or equivalent) and previous retail or sales experience (preferred)
• Critical thinkers with excellent math and computer skills, able to multitask
• Great people skills and ability to establish positive relationships with guests
• Supporters of total body care with general knowledge of massage and skin care services

Day-to-Day Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients, selling the Wellness Program, booking services, and encouraging retail purchases
• Support clinic flow by greeting clients, scheduling, answering calls, responding to emails, and answering questions
• Grow and retain a client base through in-person and outreach efforts

Culture & Support

• Trained leadership invested in your success
• Award programs like Sales Associate of the Year
• A caring community celebrating individuality and sharing knowledge

If you're ready to join a growing community with passionate professionals, we look forward to meeting you!

Note: ME SPE Franchising, LLC (“ME SPE”) is a franchisor; each franchisee is the employer for its location, and benefits vary by location.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Wellness and Fitness Services