Sales/customer service

LKQ Corporation; Atlanta (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

Fertility Coverage

401k with Generous Company Match

Company Paid Life Insurance and Long‑r

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corporation in Atlanta is seeking motivated individuals to join our team as parts sales associates. You will promote sales of new and existing products, provide customer service, and evaluate customer needs to answer questions on parts, pricing, and services.

This role emphasizes building relationships with customers, processing orders, and communicating delivery times. A high school diploma and 1+ year related experience are required; bilingual English/Spanish and automotive knowledge are

Qualifications

• Education & Experience: High School Diploma/GED and 1+ years of related experience.
• Preferred: College coursework or degree and automotive knowledge.
• Preferred: bilingual English/Spanish.

Responsibilities

• Promote sales of parts and provide customer service.
• Evaluate customer needs and answer questions on parts, pricing and services.
• Complete internal documents supporting transactions (invoices, credits, returns).
• Prospect and develop relationships with potential customers to cultivate new business.
• Process orders and review for correct handling, pricing, and shipping data.

Skills

Customer service

Basic math

Basic computer skills

Communication skills

Problem solving

Education

High School Diploma/GED

College coursework or degree

Job description

Join the LKQ Family! We’re looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services.

Essential Job Duties

• Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.
• Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).
• Prospect and develop relationships with potential customers to cultivate new business.
• Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
• Advise customers on substitution or modification of part when part requested is not available.
• Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).
• Follow-up with customers as needed.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• High School Diploma/GED
• 1+ years of related experience required

Preferred Requirements

• College coursework or degree.
• Prior automotive experience and knowledge of automotive parts.
• Bilingual English/Spanish.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Basic computer skills.
• Basic messages communicated orally. May write brief messages and keep simple records. May expain and offer guidance on routine procedures.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Prioritize assigned and routine tasks. Handle appropriately.
• No additional competencies required.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.
• Travel may be required periodically, including overnight stays (contingent on position requirements).
• The employee must occasionally lift and/or move up to 50 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts

Join us for an exciting career journey with positive, driven individuals.