Sales & Customer Experience Specialist

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Gulfport (MS); On-site; USD 17,000 - 21,000; Part time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Gulfport, MS is seeking a part-time Sales Associate to represent the brand and assist customers with product knowledge and services. You will learn offerings, educate customers, and contribute to a positive shopping experience.

The role emphasizes strong interpersonal skills, cash handling, and teamwork in a customer-first retail environment near United States-Mississippi-Gulfport.

Qualifications

• Retail experience, preferred but not required.
• Strong interpersonal and communication skills with ability to read, write, and interpret instructional documents.
• Basic knowledge of products/merchandise.
• Basic math functions (addition, subtraction, multiplication, division).
• Ability to multi-task and work as part of a team.

Responsibilities

• Proactively engage and make a connection with customers.
• Ask questions and listen to customers' needs.
• Direct customers to merchandise and inform them about promotions and STAR card.
• Provide premier customer service.
• Maintain store appearance and inventory processes.
• Cross-sell and upsell products; stay updated on product features and promotions.
• Handle POS transactions and cash handling accurately.
• Complete paperwork, reports, and reconciliation.

Skills

Retail experience

Interpersonal communication

Reading/writing instructions

Math basics

Multi-tasking

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Gulfport, MS is seeking a part-time Sales Associate to represent the brand and assist customers with product knowledge and services. You will learn offerings, educate customers, and contribute to a positive shopping experience.

The role emphasizes strong interpersonal skills, cash handling, and teamwork in a customer-first retail environment near United States-Mississippi-Gulfport.