Customer-Focused Retail Sales Associate

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Hagåtña (GU); On-site; USD 17,000 - 21,000; Part time

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Guam is seeking a part-time Sales Associate to assist customers, highlight our brand, and promote products and services with informed, professional guidance.

As a frontline team member you will cross-sell, upsell, and maintain store appearance while using the POS system and handling cash. Flexibility for varied hours and a customer-first mindset are essential for success.

Qualifications

• PRODUCT KNOWLEDGE - Basic knowledge of products merchandise
• EXPERIENCE - Retail experience preferred but not required
• COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers peers and management. Ability to communicate on the telephone with proper etiquette.
• MATHETMATICAL SKILLS - Basic math functions such as addition subtraction multiplication and division.
• REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.]
• job_responsibilities_description":["CUSTOMER SERVICE - Proactively engage and make a connection with customers.","Asking questions and listening to customer s needs.","Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card - Provide premier customer service.","Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.","ORGANIZATION - Maintaining store appearance.","SALES - Cross-selling products and knowing layout of the store.","Make suggestions to customer on latest trends and current promotions based on customer s individual needs.","Upselling products.","Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.","Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and retur
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• job_summary_short

Skills

Customer service

Communication skills

Teamwork

Multi-tasking

Reading and writing

Reasoning ability

Mathematical skills

Education

High school diploma or equivalent

Job description

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Guam is seeking a part-time Sales Associate to assist customers, highlight our brand, and promote products and services with informed, professional guidance.

As a frontline team member you will cross-sell, upsell, and maintain store appearance while using the POS system and handling cash. Flexibility for varied hours and a customer-first mindset are essential for success.