Sales Counselor – Senior Living Community

DayToDay Health; Pittsburgh (Allegheny County); On-site; USD 40,000 - 70,000; Full time

Job summary

DayToDay Health in Pittsburgh is seeking an Admissions Specialist to build relationships with prospective residents and their families, understand their needs and goals, and guide them through independent living and care options with warmth and clarity.

You will lead community visits, ensure timely follow-up, maintain accurate records, and collaborate with sales, healthcare, and hospitality colleagues to deliver a seamless, person‑centered experience for aging adults and their families.

Qualifications

• Strong interpersonal and communication skills to connect with older adults and families.
• Ability to explain complex services clearly and empathetically.
• Organizational skills to manage prospect records and follow-up activities.
• Team-oriented mindset grounded in compassion, respect, and integrity.

Responsibilities

• Build relationships with prospective residents and their families to understand their needs and goals.
• Explain independent living and care options, guiding them through community visits and decision-making processes.
• Maintain timely follow-up and accurate records of prospects.
• Collaborate with colleagues across sales, healthcare, and hospitality teams.

Skills

Interpersonal skills

Communication

Empathy

Team collaboration

Job description

• Build relationships with prospective residents and their families to understand their needs and goals.
• Explain independent living and care options, guiding them through community visits and decision-making processes.
• Maintain timely follow-up and accurate records of prospects.
• Collaborate with colleagues across sales, healthcare, and hospitality teams.

Role:

• Build relationships with prospective residents and their families to understand their needs and goals.
• Explain independent living and care options, guiding them through community visits and decision-making processes.
• Maintain timely follow-up and accurate records of prospects.
• Collaborate with colleagues across sales, healthcare, and hospitality teams.

Responsibilities

• Build relationships with prospective residents and their families to understand their needs and goals.
• Explain independent living and care options, guiding them through community visits and decision-making processes.
• Maintain timely follow-up and accurate records of prospects.
• Collaborate with colleagues across sales, healthcare, and hospitality teams.

Qualifications & Skills

• Strong interpersonal and communication skills to connect with older adults and families.
• Ability to explain complex services clearly and empathetically.
• Organizational skills to manage prospect records and follow-up activities.
• Team-oriented mindset grounded in compassion, respect, and integrity.