Sales Counselor

Buckner International; Fort Worth (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in senior living is seeking a passionate Sales Counselor to join their team. This role involves engaging with prospective residents, effectively communicating the benefits of community living, and achieving sales goals. You will utilize your strong communication skills and CRM proficiency to foster relationships and ensure a smooth transition for new residents. With a commitment to service excellence and a supportive work environment, this position offers an exciting opportunity to make a positive impact in the lives of seniors. If you are driven by purpose and a desire to help others, this role is perfect for you.

Qualifications

• 3+ years of sales experience required with a focus on senior living.
• Proficient in Microsoft Office, especially Excel for complex tasks.

Responsibilities

• Communicate health and community benefits to prospective residents.
• Manage the sales process from inquiry to resident move-in.

Skills

Sales Skills

Communication Skills

CRM Proficiency

Meeting Management

Education

Bachelor's Degree in Communications or Marketing

Tools

Microsoft Office Suite

Excel

Job description

Buckner Retirement Services Community: The Stayton at Museum Way, by Buckner Location: Fort Worth, TX - Onsite Address: 2501 Museum Way, Fort Worth, TX 76107 Job Schedule: Full-Time

We are seeking a Sales Counselor to join our community committed to delivering outstanding service to our residents. As a Sales Counselor, you will play an important role in all phases of sales and marketing that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others!

What you'll do:

1. Effectively communicate the value of health, social and community benefits to prospective residents of The Stayton.
2. Consistently achieve established sales goals and meet performance expectations. Effective and timely use of the CRM system in the selling process.
3. Use Sales Performance Indicators (SPI’s) to set goals and diagnose areas of strength and needed improvement. Achieve monthly SPI goals.
4. Establish and effectively maintain professional communications with prospective residents and key influencers using telephone, emails, home visits, and approved methods to facilitate the selling process and close the sale.
5. Exercise excellent professional meeting management skills with residents, family members, and others.
6. Maintain proficient understanding of business documents related to residency, including residency contracts. Accurately articulate document content to prospective and new residents. Convey information timely and accurately and respond to questions promptly.
7. Seek assistance from the Director of Sales and Marketing, Executive Director, and legal team as needed to ensure language understanding and accuracy of information.
8. Manage the sales process from first inquiry to receipt of deposit and ensure a smooth transition for new resident move-ins.

What you’ll bring:

1. Bachelor's Degree in communications, marketing, or other related fields of study required.
2. Minimum three-year related experience.
3. Requires current proficient-level experience and working knowledge of Microsoft Office Suite. Proficient ability to create professional documents using Microsoft Office software. Proficient ability to create complex Excel spreadsheets using formulas and pivot tables required.
4. Requires working a flexible schedule to be available to potential and new residents during some evenings, weekends, and/or holidays as needed to meet business needs.
5. Requires ability to use up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or 10 pounds continuously to move objects.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

About Buckner Retirement Services: Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors. If you're seeking a career in the senior living field, consider joining us at Buckner, where our purpose sets us apart. Buckner is an Equal Opportunity Employer.

The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.