Sales Coordinator - The Row at Assembly Row

Colwen Management Inc; Somerville, Northern (MA, KY); Hybrid; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

FSA

Supplemental Insurance

Paid Time Off

Employee Assistance Program

401K Plan

Hotel Discount Travel

Associate Discounts

Training and Development Programs

Job summary

The Row at Assembly Row, a Colwen Hotels Property, seeks a Sales Coordinator to support the sales team by managing room blocks, groups, events, and billing. You will be a key reference for clients and guests, coordinating site tours and ensuring timely materials.

Join a dynamic team with room for growth in a hospitality group that emphasizes initiative, organization, and superior service. This on-site role offers an hourly compensation and robust benefits.

Qualifications

• Previous related experience, hotel preferred.
• Organized, strong ability to multi-task, detail-oriented.
• Energetic and Highly Personable.
• Superior verbal and written communication skills.
• Ability to compile, analyze and communicate data.
• Excellent interpersonal and customer service skills.
• Ability to deal with difficult guests and solve problems.
• Ability to work independently, self-motivated.
• Ability to stay calm under pressure.
• Familiar with common computer software programs; ability to learn new software.
• Ability to worked varied hours, based on business needs.

Responsibilities

• Assists the sales team with leads, group detailing, events, site tours, event detailing & event execution
• Coordinate the sales team by managing room blocks, groups, and schedules, distributes BEO’s, group billing, organize filing, and communicating relevant information
• Respond to client needs throughout the sales process
• Coordinate with other departments as necessary
• Responsible for sales office coverage
• Provide administrative support to the sales team including, but not limited to, answering phones, correspondence, assigning activities, assisting in site tours and reports, room blocks
• Assists the Sales Team with day of coordination, and execution for groups, meetings and events
• Ensure accuracy and timeliness of sales-related material, including event billing
• Must be able to show initiative including guests and operation needs
• Prepare written correspondence, group resume, weekly BEO’s and reports and other reports as requested by the sales team
• Perform other duties as assigned

Skills

Experience in hotels

Organization

Multitasking

Communication skills

Data analysis

Customer service

Problem solving

Independence

Calm under pressure

Software proficiency

Flexible hours

Job description

Sales Coordinator - The Row at Assembly Row

Job Category: Sales and Marketing

Requisition Number: SALES005847

• Full-Time
• On-site

Locations

Showing 1 location

The Row Hotel at Assembly Row
360 Foley Street
Somerville, MA 02145, USA

Description

The Row at Assembly Row, a Colwen Hotels Property, is seeking an experienced and well-organized Sales Coordinator, to provide the necessary support to the Sales Team. The successful candidate will become the point of reference for clients and guests, by managing room blocks, groups, event details and billing. Join an incredible team with an opportunity for future growth!

Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

• Assists the sales team with leads, group detailing, events, site tours, event detailing & event execution
• Coordinate the sales team by managing room blocks, groups, and schedules, distributes BEO’s, group billing, organize filing, and communicating relevant information
• Respond to client needs throughout the sales process
• Coordinate with other departments as necessary
• Responsible for sales office coverage
• Provide administrative support to the sales team including, but not limited to, answering phones, correspondence, assigning activities, assisting in site tours and reports, room blocks
• Assists the Sales Team with day of coordination, and execution for groups, meetings and events
• Ensure accuracy and timeliness of sales-related material, including event billing
• Must be able to show initiative including guests and operation needs
• Prepare written correspondence, group resume, weekly BEO’s and reports and other reports as requested by the sales team
• Perform other duties as assigned

Requirements:

• Previous related experience, hotel preferred
• Organized, strong ability to multi-task, detail-oriented
• Energetic and Highly Personable
• Superior verbal and written communication skills
• Ability to compile, analyze and communicate data
• Excellent interpersonal and customer service skills
• Ability to deal with difficult guests and solve problems
• Ability to work independently, self-motivated
• Ability to stay calm under pressure
• Familiar with common computer software programs; ability to learn new computer software programs
• Ability to worked varied hours, based on business needs

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Compensation:

Hourly Range: $25.00 - $26.00

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.