Sales Coordinator

Raines Co.; South Carolina; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

PTO program

Career advancement opportunities

Job summary

Raines Co. in Florence, SC is seeking a Sales Coordinator to support six hotels and a Spa, providing sales, administrative and social media support in person. The role requires at least two years in a hotel setting, strong organizational skills, and familiarity with sales tools.

The position is full-time in-person with potential for weekday flexibility. Relocation is not offered, and the company emphasizes a family-oriented culture and equal opportunity employment.

Qualifications

• Two years of progressive experience in a hotel environment.
• Experience with administrative functions, telephone, email and filing systems.
• Experience with Delphi FDC, Sales Pro, brand's PMS and/or sales related applications a plus.
• Proficient in Microsoft 365 or similar computer applications.

Responsibilities

• Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
• Engage with guests and employees in an attentive, friendly, courteous, service-oriented manner.
• Maintain organized and accurate filing system on all accounts and tracking files.
• Maintain regular attendance in line with hotel scheduling needs.
• Comply with standards and regulations to ensure safe and efficient hotel operations.
• Keep supervisor informed of all matters requiring attention.
• Correspond with prospects and clients about venue options, rates, room types, packages or promotions.
• Send proposals and invoices accurately, timely and professionally.
• Perform research on competitive hotels, venues, clients, trends and prospects.
• Gather and assemble sales collateral and communicate with clients.
• Enter or reconcile rooming lists, event orders or other CRM data.

Skills

Customer service

Sales coordination

Organizational skills

Communication

Education

High School Diploma or Equivalent

Associate/Bachelor’s in business/marketing or related

Tools

Delphi FDC

Sales Pro

Brand PMS

Sales-related applications

Microsoft 365

Job description

Raines Co. - Your Future is Now!

Position Summary:

The Sales Coordinator is responsible to support the sales and marketing department in optimizing revenue and bookings for the hotel. This position will provide sales, administrative and social media support for six hotels and Spa in the Florence, SC market. Relocation assistance is not available. This is an in-person full-time position but consideration may be given to applicants looking for part-time, weekday flexibility.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

• We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain organized and accurate filing system on all accounts, including complete file on each active, prospective or buying account, and trace file for future activities.
• Maintain regular attendance in compliance with service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Comply with standards and regulations to encourage safe and efficient hotel operations.
• Keep immediate supervisor informed of all matters requiring their attention.
• Correspond with prospects and clients and answer any questions about the hotel’s venue options, rates, room types, packages or promotions.
• Send proposals and/or invoices accurately, timely and professionally.
• Perform research functions on competitive hotels, venues, clients, trends and prospects.
• Gather and assemble sales collateral and correspond with clients.
• Enter, retrieve or reconcile rooming lists, event orders or other information in customer relationship management systems.

Experience and Education:

• Two years of progressive experience in a hotel environment
• Experience in administrative functions, telephone, email and filing systems
• Experience with Delphi FDC, Sales Pro, brand's PMS and/or sales related applications a plus
• Proficient in Microsoft 365 or similar computer applications
• Minimum High School Diploma or Equivalent
• Associate’s and/or Bachelor’s degree in business, marketing or related field preferred

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V