Sales Coordinator

Starwood Hotels; Seattle (WA); On-site; USD 41,000 - 45,000; Full time

Job summary

Starwood Hotels in Seattle is seeking a high-energy Sales Coordinator to support the sales, marketing and events team. You will draft proposals, manage bookings and assist with contracts while keeping client files up to date and providing high-level administrative support.

The role requires strong organizational skills, a detail-oriented mindset, and the ability to manage multiple priorities in a fast-paced hospitality environment. On-site position in Seattle with opportunities to grow.

Qualifications

• Post-secondary education in a related field is required or preferred.
• 2+ years in a comparable role is advantageous.
• Strong administrative and organizational abilities are essential.
• Excellent verbal and written communication skills are required.

Responsibilities

• Support sales, marketing and events teams with general office duties.
• Draft proposals and contracts; load bookings and rates into the property management system.
• Maintain client and company profiles and respond to inquiries.
• Prepare reports and collect data for statistics.
• Coordinate meetings and events, including travel arrangements.

Skills

Administrative skills

Microsoft Office

Verbal and written communication

Multi-tasking

Team player

Education

Post-secondary diploma/degree in related field

Tools

Microsoft Office

Job description

Grow with us…

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Here’s a growth opportunity you don’t find often assisting the best and most innovative in the luxury hospitality industry today. You’ll be challenged consistently with a diverse range of responsibilities that keep the department running seamlessly. You’ll thrive in organized chaos and be hardwired to succeed. Long story short? We love people who love a challenge. We’re currently searching for a high-energy, up-for-anything, ridiculously organized Sales Coordinator to support our sales, marketing and events/catering team. The Sales Coordinator’s primary role is to perform general office duties to support the Sales team e.g., sending emails, drafting proposals and contracts, loading bookings and rates on to the property management system and maintaining customer and company profiles. The Sales Coordinator will be empowered to host client facing opportunities. The Sales Coordinator will assist in selling guest rooms, catering services and banquet facilities as directed. They will also provide high-level administrative support by conducting research, preparing statistical reports, collecting, and processing sensitive data, resolving guest issues and perform other tasks related to the position. Inside Tip: If you’re the most organized person you know and have a knack for making calm out of chaos, you may be precisely who we are looking for.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Answer telephone and respond to caller inquiries in a pleasant manner.
• Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.
• Gather materials and assemble information packages (e.g., brochures, promotional materials, sales demo kit, welcome kit, amenities etc.).
• Manage and maintain sales managers schedules, appointments, and travel arrangements.
• Assist sales team by managing schedules, filing important documents, and communicating relevant information.
• Arrange and co-ordinate meetings, events, and any appointments.
• Record, transcribe and distribute minutes of meetings when needed.
• Perform hotel site tours with potential clients.
• Monitor, screen, respond to and distribute incoming communications.
• Other duties as assigned by Director of Sales or leadership team.

About you…

• A post-secondary diploma or degree in a field of study related to this profession; 2 or more years of experience in a comparable position and/or an equivalent combination of education and experience.
• Strong administrative, organization, and technical skills.
• Proficient in Microsoft Office (Outlook, PowerPoint, Word etc.)
• Must be detail oriented and accurate.
• Ability to manage multiple priorities, goal oriented and must meet deadlines.
• Strong interpersonal skills and guest service oriented with a sincere, friendly and helpful personality.
• Willing to “pitch-in” and assist colleagues with their job duties and be a team player.
• Excellent verbal and written communication skills.
• Flexibility to meet the demands of a 24-hour operation and work a varying schedule to reflect business needs of the hotel.

About us…

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$30.00 - $33.00 per hour

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.