Sales Coordinator

AmTote International, Inc.; Northern (KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

AmTote International, Inc. is seeking a Sales Coordinator to support the Sales & Client Services team from initial inquiries to contract execution. Hybrid work arrangement at the Hunt Valley, MD office, with occasional in-office presence as needed.

The role involves coordinating CRM data, drafting proposals and amendments, and ensuring accurate client information flows to Sales, Legal, Operations and Finance.

Qualifications

• Experience supporting the sales cycle from lead to close.
• Ability to draft proposals and client communications.
• Strong attention to data accuracy and CRM data management.
• Collaborates with Sales, Legal, Operations and Finance.

Responsibilities

• Supports Sales & Client Services in all stages of the sales cycle and maintains knowledge of engagements.
• Builds professional relationships with primary points of contact for customers.
• Gathers information and drafts quotes, contracts, and amendments.
• Uses CRM (D365) for data entry, billing notifications, leads tracking and status reporting.
• Prepares implementation paperwork and tracks work requests from inception to closure.
• Assists with proposals, visuals, and presentation decks for Sales.
• Supports customer communication campaigns and internal meetings for updates.
• Drafts final contracts/amendments for review by Sales/Legal.
• Manages and stores digital customer documents for sharing with team.
• Provides billing instructions to Finance and assists with invoicing.

Skills

CRM systems

Proposal drafting

Customer relations

Data entry & reporting

Tools

D365 CRM

Job description

Full Time Hunt Valley, MD, US

Ready to take a different path? Passionate about Technology? Love horse racing? Eager to work in a rapidly growing industry? Fascinated by the world of gambling and casinos? If you answered YES to any of these questions, the 1/ST TECHNOLOGY Group could be the right fit for you!

1/ST TECHNOLOGY is a global group of Technology, service, and wagering companies that provides B2B and B2C wagering and betting infrastructure for the horse racing and casino industries. Our companies and products include AmTote, Xpressbet, 1/ST BET, and PariMAX, and we are always eager to add enthusiastic and knowledgeable members to our growing team. Whether you're a railbird, gamer, or you're just passionate about Technology, and we'd love to find out if there's a spot where you can thrive in the 1/ST TECHNOLOGY Group.

At 1/ST Technology, innovation drives us to create dynamic digital experiences in the horse racing and gaming industry.

We are currently seeking a talented Sales Coordinator who directly supports the Sales & Client Services team including but not limited to: supporting existing customers with their new service or equipment requests; supporting the Sales team in the development and construction of proposals, sales materials, customer research and preparing preliminary customer contracts and amendments for review by Sales and/or Legal team members. Along with assisting with the administrative sales process, this role serves as a liaison between the Sales, Legal, Operations and Finance departments, providing accurate sales data and reporting used by various stakeholders. This role maintains complete knowledge of sales engagements, clients and ensure accurate data flows to applicable departments and/or customers.

Base Work Location

Position is based out of the Hunt Valley, MD office location.

Position classification is "Hybrid".

This specific position is expected to be available for planned and unplanned last-minute sporadic presence in the office, at any point within a workweek and throughout a calendar year, to perform applicable duties.

Responsibilities

• Supports Sales & Client Services in all stages of the sales cycle and maintains complete knowledge of sales engagements, clients and ensure accurate data flows to applicable departments and/or customers.
• Creates a professional relationship with the primary points of contact for each customer assigned to this position.
• Builds familiarity with the operational aspects of customers' enterprises.
• Becomes familiar with and adept at usage of Sales Team CRM system (D365 CRM) including but not limited to: entering and maintaining CRM data entry, billing notifications, sales leads tracking, assignments and status reporting
• Creates Work Requests based on direction from Sales team members and/or customers.
• Provides tracking/accountability for work requests from inception through closure including but not limited to: gathering information; preparing customer quotes (if applicable); preparing implementation paperwork; creating entry for project in CRM; marking entries complete (including closing any timecard entry) and conducts routine compliance checks to ensure information and attachments in CRM are accurate and complete
• Assists the Sales team with proposals from including writing, designing and creating visuals along with creating and edit presentation decks.
• Assists the Sales team with customer communication campaigns.
• Attends various internal department meetings to gather information on existing customers' work in progress (items/status).
• Provides drafts of final contracts and/or amendments for existing and/or new customers for review by Sales and/or Legal team members.
• Maintains and stores digital documents for use and for sharing with team members and leads management of customer digital files.
• Provides billing instructions to Finance/Accounting for invoicing for each new agreement/amendment and assists with customer invoicing as needed.
• May partner with Legal & Compliance in providing and tracking requests for SSA316 SOC2 audit reports for customers.
• Partners effectively with Sales team members and maintains positive working relationships with all departments.
• Assists with any on-site demonstrations/meet