Sales Coordinator

The Hollywood Grande hotel; Los Angeles (CA); On-site; USD 30,117 - 42,895; Full time

Job summary

The Hollywood Grande hotel in Los Angeles is seeking a Sales Coordinator to manage sales leads and coordinate events across various departments. This role requires excellent communication skills and the ability to juggle multiple tasks in a high-volume environment.

The ideal candidate will have at least one year of sales and event experience in hospitality, familiarity with Marriott systems, and possess strong interpersonal skills. The position offers a full-time role with a competitive hourly wage.

Qualifications

• Must have the ability to work a flexible schedule, including weekends and holidays.
• Ability to maintain a positive and professional demeanor and composure at all times.
• Strong organizational skills and ability to manage multiple activities.

Responsibilities

• Generate new business and manage a full pipeline of prospective sales.
• Respond to all incoming event and catering inquiries in a timely manner.
• Coordinate with outside vendors for events and catering services.

Skills

Excellent listening and communication skills

Interpersonal skills

Guest service orientation

Education

At least 1 year in sales and 1 year in events

Tools

Marriott systems (Lightspeed and CI)

Job description

Sales Coordinator# Sales CoordinatorHot JobLos Angeles, CA 90028## OverviewSalary Range$26.50 - $26.50 HourlyPosition TypeFull Time## Description**Ten Five Hospitality is Hiring a Sales Coordinator!****Job Summary:** The Sales Coordinator works with many other departments across campus, including events, front office, back-of-house, front-of-house, and marketing. The Sales Coordinator must be articulate, confident, and organized– someone who thrives in a high-volume setting and can juggle many moving parts. Candidates must be friendly, pleasant, outgoing, and attentive to guest needs. Top notch communication skills are a must to succeed in this role.**Duties and Responsibilities:*** Generates new business, following up with new leads, proactively develop and manage a full pipeline of prospective sales, including but not limited to: Current client list, contacts from past inquiries, outreach to event planners, hotels, surrounding businesses, social clubs, targeted brands, etc.* Maintain comprehensive sales database of the above-mentioned contacts.* Enter group rooming lists and being in constant communication to all necessary departments regarding updates/changes to existing events or group stays.* Responds to all incoming event and catering inquiries in a timely manner, working a pipeline of inquiries, prospects, tentative and definite bookings.* Keep credit card deposits and information updated.* Create booking links as needed.* Ensures the sales department has the necessary supplies and materials to run smoothly.* Creates resumes for groups staying at the hotels and attends weekly resume meetings to discuss details.* Follows up on contracts to ensure menu selections, deposits, full payments, and guest counts are received by the required deadlines.* Prepares for, and attends weekly BEO meetings with involved departments to review upcoming events.* Coordinates with Chef for revisions and updates of event and catering menus regularly, reflecting seasonal menu changes and client requests.* Collaborates with all department heads to ensure all required staffing levels are met in anticipation of any special events and clearly communicate strategy for execution of events and catering.* Coordinates with outside vendors including but not limited to: banquet rentals, florists, A/V, event staffing, transportation, etc.* Send thank you evaluation letters to all groups that have checked out and forward any feedback to the Director of Sales & Marketing.* Keep track of inventory for Sales & Events.* Perform other duties as assigned.## Qualifications**Qualifications:*** At least 1 year in sales and 1 year in events, preferably in the hospitality industry.* Marriott systems (Lightspeed and CI) experience preferred.* Excellent listening and communication skills.* Must have the ability to work a flexible schedule, including weekends, holidays, and late hours when necessary.* Must have the ability to report to work on time and when scheduled.* Must have the ability to stand and/or walk for extended periods of time.* Be attentive, accountable, and highly organized.* Must have the ability to plan multiple activities simultaneously.* Possess excellent interpersonal and communication skills.* Possess excellent phone skills and be guest service oriented and proactive.* Ability to maintain a positive and professional demeanor and composure at all times.* Ability to be friendly, engaging, gracious, and the ability to focus and connect with all guests and team members and exceed their expectations.* Have an upbeat, energetic, authentic, positive, and professional attitude at all times.* Know how to participate in a team environment and assist other departments when needed, providing lateral service.**Physical Requirements:*** Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.* Move up and down stairs, service ramps, and/or ladders.* Reach overhead and below the knees, including bending, twisting, pulling/pushing, and stooping. Enter and locate work-related information using computers. Perform other job duties as requested.