Sales Coordinator

DKN HOTEL GROUP; San Bernardino (CA); On-site; USD 26,174 - 31,684; Full time

Job summary

DKN HOTEL GROUP is looking for a Sales Assistant to join their team in San Bernardino, CA. The role involves assisting with Catering and Event Management, managing incoming sales inquiries, and maintaining office communication. The ideal candidate will hold a high school diploma and have at least 1 year of experience in hospitality sales.

The position demands effective communication skills, a friendly demeanor, and proficiency in MS Office applications. Join DKN HOTEL GROUP and help deliver a "Home Away From Home" experience for our guests.

Qualifications

• Minimum of 1 year experience in hospitality sales.
• Ability to read, comprehend and write simple instructions.
• Frequent standing, sitting, walking, and lifting up to 25 lbs.

Responsibilities

• Assisting with Catering and Event Management.
• Handling incoming sales inquiries and maintaining office supplies.
• Creating contracts and managing sales information.

Skills

Effective communication in English

Professional and friendly demeanor

Multi-tasking in a high-traffic environment

Written and verbal communication skills

Working knowledge of MS Word, Excel, and Outlook

Education

High school diploma or GED

Job description

Job Details

Job Location: HSB - San Bernardino, CA 92408

Position Type: Full Time

Salary Range: $19.00 - $23.00 Hourly

Job Category: Sales

Essential Functions and Responsibilities

• Assisting Catering and Event Management, Convention Services and Catering Manager with day to day office needs
• Providing phone coverage and assist with incoming Sales inquiries
• Distributing faxes and other communication to appropriate areas
• Creating files and miscellaneous filing of files, papers, checks, electronic communication, etc.
• Creating Sales/Catering menu kits and restocking supply area as appropriate
• Controlling office supplies when necessary
• Creating and distributing department information as appropriate (Banquet Event Orders, Catering information, etc.)
• Coordinating maintenance of office equipment
• Perform client billing
• Creating contracts and correspondence as director by each manager
• Create and distribute report as assigned for review by managers
• Deliver DKN’s "Home Away From Home" experience
• Capturing all Sales information in the Reserve sales system
• Perform Site tours as directed by the Sales Manager or the GM

*Management retains the discretion to add or change the duties of the position at any time.*

Supervisory Responsibility

None

Independent Judgment Used

Only within the guidelines established by management and to the extent of operating within the Company policies and procedures

Working Conditions / Environment

Office area. Access to entire interior and exterior of property.

Qualifications

High school diploma or GED and a minimum of 1 year experience in Hospitality sales.

Skills / Abilities / Other Requirements

Ability to effectively communicate in English with guests/visitors, management and fellow team members to their understanding. Professional and friendly demeanor with a positive attitude, ability to multi‑task in a high‑profile, high‑traffic environment, ability to read, comprehend and write simple instructions and/or short correspondence and memos, clear, concise written and verbal communication skills, working knowledge of MS Word, Excel and Outlook

Physical Requirements

Frequent standing, sitting, walking and climbing stairs. Repetitive bending, stooping, reaching, twisting, pushing, pulling, lifting and carrying. Reaching above, at and below shoulder level. Lifting and carrying and pushing, unassisted up to 25 lbs.

Additional Comments

• Must be aware of the importance of safety and security.
• Endeavor to be conscious of safety and security at all times.
• Living the DKN Values’ behaviors
• Friendly and courteous to guests and fellow team members at all times.