Sales Coordinator

Zoro Tools; Lake Forest (IL); Hybrid; USD 29,067 - 36,299; Full time

Benefits offered by this job

Health insurance

Early pay

PTO & holidays

401(k) matching

Employee discounts

Safety shoes

Job summary

Zoro Tools is seeking a Sales Coordinator to support the sales team across national accounts and large contracts. You will manage multiple track codes, help with CSP pricing, reporting, and track code maintenance to free sellers for strategic selling.

In this hybrid role, you will collaborate across Quotes, Contract Enablement, Sourcing, Customer Service, and eCommerce, producing quarterly and monthly reports, and supporting RFQs and large bids.

Qualifications

• High school diploma or equivalent.
• Proficient with Grainger systems and software packages, including SAP/SOE, MS Office (Excel, Access), Outlook, Salesforce, and Keepstock Dashboard.
• Ability to influence without authority, negotiate, and drive results while minimizing risk.
• Persistence to see tasks through to completion or a reasonable end point.
• Agility in fast-paced environments, with a continuous improvement mindset.
• Strong Excel skills and the capacity to learn efficient data manipulation techniques.
• Multi-tasking ability, handling multiple priorities with agility, and performing well in a high-volume setting.
• Business acumen and knowledge of the MRO industry.

Responsibilities

• Support multiple sellers and act as a strategic partner managing around $150M in sales.
• Provide seller support for large contract customers—including national accounts, healthcare, GPOs, channel business, and government—regarding CSP pricing, reporting, quotes, sourcing, and other complex tasks.
• Use critical thinking to uncover unique customer requirements and develop effective solutions.
• Act as a liaison among various departments such as Quotes, Cross‑Referencing, Customer Life‑Cycle Project Management, Contract Enablement, Contract Administration, Sourcing, Customer Service, Financial Services, eCommerce, and Technical Product Support.
• Utilize data to articulate customer stories and address inconsistencies or anomalies.
• Assist in RFQs, large bid pricing, and contractual CSPs.
• Create and maintain quarterly business review reporting.
• Develop and maintain monthly, contractual, customer‑facing reports.
• Support mass account creation and deactivation.
• Participate in large account list match projects and e‑business integrations.
• Create track codes and align accounts, sub‑accounts, and track levels; manage contractual diversity reporting and financial data entry.

Skills

Influence without authority

Negotiation

Drive results

Risk minimization

Agility

Excel

Data manipulation

Multi-tasking

MRO knowledge

Education

High school diploma

Tools

SAP/SOE

MS Office

Outlook

Salesforce

Keepstock Dashboard

Job description

Work Location: Hybrid

Compensation

This is an hourly position. The anticipated base pay range is $21.10 – $26.35. The range reflects potential base pay and may change based on location, experience, and skill level. Compensation may eventually be higher or lower than the stated range.

Rewards and Benefits

• Medical, dental, vision, and life insurance coverage starts day one.
• Up to 50% of your paycheck may be paid early based on hours worked.
• Paid time off (PTO) days and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, parental leave, and other benefits.
• Safety shoes provided where applicable.
• Additional benefits are available after day one.

Position Details

The Sales Coordinator supports sales team members aligned to contractual customers. Managing multiple track codes with approximately $150M in revenue, the role frees sales partners from non-selling activities, enabling them to focus on strategic selling. Duties include contractual reoccurring reporting, pricing coordination, track code maintenance, strategic content development, and pre/post order support. The coordinator fosters business partnerships at all leadership levels and collaborates across cross‑functional teams to improve the customer and seller experience.

Responsibilities

• Support multiple sellers and act as a strategic partner managing around $150M in sales.
• Provide seller support for large contract customers—including national accounts, healthcare, GPOs, channel business, and government—regarding CSP pricing, reporting, quotes, sourcing, and other complex tasks.
• Use critical thinking to uncover unique customer requirements and develop effective solutions.
• Act as a liaison among various departments such as Quotes, Cross‑Referencing, Customer Life‑Cycle Project Management, Contract Enablement, Contract Administration, Sourcing, Customer Service, Financial Services, eCommerce, and Technical Product Support.
• Utilize data to articulate customer stories and address inconsistencies or anomalies.
• Assist in RFQs, large bid pricing, and contractual CSPs.
• Create and maintain quarterly business review reporting.
• Develop and maintain monthly, contractual, customer‑facing reports.
• Support mass account creation and deactivation.
• Participate in large account list match projects and e‑business integrations.
• Create track codes and align accounts, sub‑accounts, and track levels; manage contractual diversity reporting and financial data entry.

Qualifications

• High school diploma or equivalent.
• Proficient with Grainger systems and software packages, including SAP/SOE, MS Office (Excel, Access), Outlook, Salesforce, and Keepstock Dashboard.
• Ability to influence without authority, negotiate, and drive results while minimizing risk.
• Persistence to see tasks through to completion or a reasonable end point.
• Agility in fast‑paced environments, with a continuous improvement mindset.
• Strong Excel skills and the capacity to learn efficient data manipulation techniques.
• Multi‑tasking ability, handling multiple priorities with agility, and performing well in a high‑volume setting.
• Business acumen and knowledge of the MRO industry.

Equal Employment Opportunity

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an inclusive workplace.

We provide reasonable accommodations to individuals with disabilities during the application and hiring process and throughout employment. Please advise us if you need an accommodation.