Sales Coordinator

Ferguson Enterprises, Inc.; Huntersville (NC); Hybrid; USD 42,981,120 - 104,558,462; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off

Life insurance

401(k) with company match

Mental health coverage

Gender-affirming and family building

Paid parental leave

Associate discounts

Community involvement opportunities

Job summary

Amerock is seeking a Sales Coordinator who will support revenue growth by managing quotes, qualifying and coordinating new leads, and assisting the field sales team in day‑to‑day activities. This hybrid role is based in Charlotte/Huntersville, NC, with a flexible in‑office schedule.

You will oversee the quoting process, ensure pricing compliance, maintain quote documentation, manage the CRM, and collaborate with customer service, operations, and finance to support active sales opportunities and

Qualifications

• 4+ years of experience in sales coordination, inside sales, or sales support.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Experience preparing quotes and supporting sales teams.
• Proficiency with CRM systems.
• High attention to detail and follow-through.
• Experience supporting outside or field sales teams.

Responsibilities

• Manage and oversee the customer quoting process, including preparation, review, and delivery of quotes and pricing requests in a timely and accurate manner.
• Ensure all quotations comply with established pricing guidelines, approval requirements, and company policies.
• Maintain comprehensive documentation of quotes, pricing approvals, exceptions, and customer requests to support audit readiness.
• Manage and maintain the CRM system, ensuring customer data integrity; generate and analyze reports to provide actionable business insights.
• Oversee and manage new customer leads from initial inquiry through qualification, assignment, and onboarding.
• Work closely with outside/field sales representatives to support active sales opportunities and coordinate information, samples, pricing details, and customer data.
• Collaborate cross‑functionally with customer service, operations, and finance teams to support the sales process.

Skills

CRM proficiency

Quote preparation

Sales support

Communication skills

Organization

Multitasking

Field sales support

Attention to detail

Tools

CRM software

Job description

Job Summary

Amerock is seeking a Sales Coordinator who will play a critical role in supporting revenue growth by managing the quoting process, qualifying and coordinating new customer leads, and providing day‑to‑day support to the field sales team. This hybrid role is based in Charlotte/Huntersville, NC, with a flexible in‑office schedule.

Responsibilities

• Manage and oversee the customer quoting process, including preparation, review, and delivery of quotes and pricing requests in a timely and accurate manner.
• Ensure all quotations comply with established pricing guidelines, approval requirements, and company policies.
• Maintain comprehensive documentation of quotes, pricing approvals, exceptions, and customer requests to support audit readiness.
• Manage and maintain the CRM system, ensuring customer data integrity; generate and analyze reports to provide actionable business insights.
• Oversee and manage new customer leads from initial inquiry through qualification, assignment, and onboarding.
• Work closely with outside/field sales representatives to support active sales opportunities and coordinate information, samples, pricing details, and customer data.
• Collaborate cross‑functionally with customer service, operations, and finance teams to support the sales process.

Qualifications

• 4+ years of experience in sales coordination, inside sales, or sales support.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Experience preparing quotes and supporting sales teams.
• Proficiency with CRM systems.
• High attention to detail and follow‑through.
• Experience supporting outside or field sales teams.

Benefits

We offer a comprehensive benefits package aimed at supporting the mental, physical, and financial well‑being of our associates. Benefits include:

• Health, dental, and vision coverage
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender‑affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

Pay Range

• $15.00 - $36.49 per hour (hourly) or monthly for salaried roles.
• Bonus or incentive plan eligible.
• Compliance with all wage regulations and local or state wage requirements.

Equal Employment Opportunity

Amerock is an equal opportunity employer and a government contractor that abides by all federal regulations prohibiting discrimination against qualified veterans, the disabled, and all protected categories. Reasonable accommodations are available upon request.