Sales Coordinator

Amerock Hardware; Huntersville (NC); Hybrid; USD 20,664 - 49,593; Full time

Job summary

Amerock Hardware is seeking a Sales Coordinator to support revenue growth by managing quotes, qualifying new customer leads, and providing day-to-day support to the field sales team. The role is hybrid, based in Charlotte/Huntersville, NC with in-office and remote days as per the flex schedule.

Key responsibilities include managing quotes, maintaining CRM data, onboarding new customers, and collaborating across departments to optimize the sales process.

Qualifications

• 4+ years of experience in sales coordination, inside sales, or sales support.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Experience preparing quotes and supporting sales teams.
• Proficiency with CRM systems.
• High attention to detail and follow-through.

Responsibilities

• Manage customer quoting process, prepare, review, and deliver quotes and pricing requests.
• Maintain CRM data integrity and generate reports for insights.
• Oversee new customer leads from inquiry to onboarding.
• Support field sales teams and opportunities.
• Coordinate information, samples, pricing, and customer data for field sales.
• Collaborate with customer service, operations, and finance to support the sales process.

Skills

4+ years experience

Strong organizational skills

Excellent written and verbal comms

Quote preparation

Sales coordination

CRM experience

Tools

CRM software

Job description

Since 1928, Amerock’s award‑winning decorative and functional hardware solutions have built the company’s reputation for chic design accessories that inspire homeowners to express their personal style. Marrying the perfect blend of beauty and function, Amerock's cabinet hardware, bath accessories, decorative hooks and wall plates are designed to coordinate with plumbing fixtures and other home décor elements, so you can easily create a seamless look across the home.

We realize that our greatest assets are our best‑in‑class associates, which is why we're dedicated to offering limitless opportunities for growth and advancement. We want to help you build a long‑lasting career with Amerock. Together, we can continue to lead the industry and help build our nation’s infrastructure from the ground up.

We have an exciting opportunity for a Sales Coordinator that plays a critical role in supporting revenue growth by managing the quoting process, qualifying and coordinating new customer leads, and providing day‑to‑day support to the field sales team.

Location

This is a Hybrid role based out of our Amerock office in Charlotte/Huntersville NC, in accordance with the Amerock Flex schedule; Tuesday, Wednesday, and Thursday in office / Monday and Friday remote.

Responsibilities

• Manage and oversee the customer quoting process, including the preparation, review, and delivery of customer quotes and pricing requests in a timely and accurate manner. Ensure all quotations comply with established pricing guidelines, approval requirements, and company policies. Maintain comprehensive documentation of quotes, pricing approvals, exceptions, and customer requests to support accuracy, consistency, and audit readiness while delivering a high level of customer service.
• Manage and maintain the CRM system, ensuring customer data integrity. Generate and analyze reports to provide actionable business insights, and support sales and marketing initiatives.
• Oversee and manage new customers leads from initial inquiry through qualification, assignment and onboarding.
• Work closely with outside/field sales representatives to support active sales opportunities.
• Coordinate information, samples, pricing details, and customer data for field sales as needed.
• Collaborate cross‑functionally with customer service, operations, and finance teams to support the sales process.

Qualifications

• 4+ years of experience in sales coordination, inside sales, or sales support.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Experience preparing quotes and supporting sales teams.
• Proficiency with CRM systems.
• High attention to detail and follow‑through.
• Experience supporting outside or field sales teams.

Benefits

At Amerock, we care for each other. We value our well‑being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well‑being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

Pay Range

$15.00 - $36.49

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

Equal Employment Opportunity and Reasonable Accommodation Information

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.