Sales Coordinator

KION Group; Grand Rapids (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking a Sales Coordinator to support the sustaining and growth of our Lifecycle Solutions & Services business within the West region, partnering with regional Account Managers and customers to craft insight-driven solutions in upgrades, modernizations, and services.

The ideal candidate is self-driven, collaborative and adept at building strong customer relationships, able to translate business challenges into value-driven outcomes using Dematic lifecycle offerings.

Qualifications

• BS/BA degree in Business or Marketing or related field.
• 5+ years of successful experience in complex, highly technical solutions to distribution or logistics companies.
• Able to communicate and negotiate up to a C-Suite level.
• Willingness for business travel, up to 50%.

Responsibilities

• Sales Support: work with customers, account managers, solution development, business development to support account managers, enhance client satisfaction and drive order growth.
• Sales Enablement: collaborate with business development, sales specialists and account managers to monitor, manage and qualify leads and use spend reports to drive order growth.
• Client Management: act as liaison between customers and the organization, ensuring effective communication and prompt inquiry responses.
• Account Coordination: manage daily operations related to customer accounts, including renewals, order progress, issue resolution and general requests.

Skills

Sales Support

Sales Enablement

Client Management

Account Coordination

Education

BS/BA degree in Business or Marketing

Tools

Microsoft Applications

Salesforce

Job description

Dematic is seeking a Sales Coordinator to support the sustaining and growth our Lifecycle Solutions & Services business within our West region; supporting customers and driving various sales opportunities that ensure customer success. The successful candidate must be able to work in conjunction with internal Dematic functional groups, the regional Account Managers and alongside customers to formulate insight-driven solutions within our upgrades & modernizations and/or services functions of our business. The candidate should be self-driven and highly collaborative, fostering and establishing relationships with customers and highly effective at understanding and solving customer business challenges by leveraging our Dematic lifecycle and services offerings.

Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Candidates should be based near a major airport.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Tasks and Qualifications:

This is What You Will do in This Role:

• Sales Support : You will work closely with customers, account managers, solution development, business development, and other internal teams to support account managers, enhance client satisfaction and drive order growth within the region.
• Sales Enablement : You will work closely and collaborate with the business development team, sales specialists and account managers to monitor, manage and qualify leads for the region and manage and utilize customer spend trend reports to drive order growth in specific areas of the business and with specific customers.
• Client Management : You will act as a liaison between customers and the organization, ensuring effective communication and addressing general customer inquiries promptly.
• Account Coordination : You will manage daily operations related to customer accounts, including managing renewal contracts, tracking order progress, customer issue resolution and addressing general customer requests.

What We are Looking For:

• BS/BA degree in Business or Marketing and/or 5+ years of successful experience in complex, highly technical solution to distribution or logistics companies
• Previous selling experience preferred. Must be able to communicate and negotiate up to a C-Suite level.
• Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
• Willingness for business travel, up to 50%
• Proficiency in Microsoft Applications and Salesforce preferred.
• Training in strategic selling methodology (Miller Heiman) preferred.
• Strong organization and time management skills.
• Models our Values of Integrity, Collaboration, Courage, and Excellence.